JASON HAMILTON
Jackson,Ohio
Summary
Resourceful security-minded professional offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions while executing personnel and offender-related functions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Housekeeping Aid
Chillicothe Veterans Medical Center
01.2024 - Current
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Assisted in maintaining a positive workplace culture by actively participating in team meetings and offering constructive feedback on areas where improvements could be made within the housekeeping department.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Substitute Custodian and Lunchroom/Recess Attendant
Jackson City Schools
09.2022 - 12.2023
- Custodian: Perform a full range of cleaning tasks requiring the use of multiple power cleaning equipment and tools
- Maintain inventory and replenish cleaning supplies
- Sweeping, mopping, vacuuming, dusting, polishing floors
- Cleaning up after students during lunch and sanitizing tables before next group
- Cleaning, sanitizing and trash removal of offices and common areas
- Lunchroom Attendant: Monitoring and directing students during lunch while keeping track of time
- Assisting students with lunch items (opening packaging and serving condiments)
- Assisting Custodian in sanitation of tables
- Observing students during recess to ensure their safety, security and fair treatment.
Mail Clerk/Screener
State Of Ohio: Department Of Corrections
10.2016 - 03.2022
- Ensured compliance with postal regulations by staying up-to-date on changes in rates, services, and requirements.
- Safeguarded sensitive information through proper handling of confidential correspondence according to agency policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate inventory management and mail distribution within the agency.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
- Demonstrated excellent attention to detail while inspecting packages for damage, improper labeling or contraband before sending them out for delivery.
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items.
- Aided in maintaining a secure environment by verifying identification for certified or registered mail deliveries.
- Answer questions and address concerns from customers, companies and delivery personnel in person, by phone or by email
- Annual CPR and OSHA safety training.
Corrections Officer
State Of Ohio: Department Of Corrections
12.2013 - 10.2016
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
- Demonstrated strong leadership abilities while serving, coordinating officer assignments, and resolving conflicts among staff members and offenders.
- Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Contributed to ongoing efforts aimed at improving the overall quality and effectiveness of correctional services through participation in department-wide audits, inspections, or policy review processes.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
Sanitation/Production Operator
General Mills
08.2013 - 12.2013
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Participated in training sessions to enhance skills and knowledge.
- Weighed and measured items to prevent waste and meet quality standards.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
Correction Officer
Jackson County Correctional Facility
05.2013 - 08.2013
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Prepared reports to document incidents and violations.
- Investigated and responded to incidents of inmate misconduct.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Completed intake paperwork, fingerprints, and searches.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Crew
Little Caesar's Pizza/ Goodwin Family Foods
10.2012 - 03.2013
- Make and prepare dough from raw ingredients
- Prepare/assemble pizza
- Clean and sanitize prep and cooking utensils.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Stocked shelves to organize aisles in assigned department.
Meter Reader
Manpower/ AEP Ohio
04.2009 - 05.2010
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
- Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Demonstrated exceptional adaptability by quickly learning new software systems and processes as company needs evolved.
- Conducted quality control assessments on newly installed meters, verifying proper functionality before releasing them into active service routes.
- Promoted environmental awareness among customers through knowledgeable discussions on energy conservation measures during site visits.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Basic Peace Officer Training/OPOTA -
Buckeye Hills Career Center
Thurman, OhioHigh School Diploma -
Electronic Classroom of Tomorrow
Columbus, Ohio06.2007
Skills
- Chemical Handling
- Customer service-focused
- Health and safety compliance
- Report Writing and record maintenance
- Incident Reporting
- Security Screenings
- Visitor tracking
- Threat Assessment
- Security Procedures
- Inmate Supervision
- Integrity and Honesty
- Leadership Qualities
- Crisis Management
Certification
- Certified in CPR
- First Aide
- OSHA
Pages
2, 2
References
- Jacob Williams, 740-466-8523
- Michael Frankel, 740-703-1202
- Keith Swain, 740-978-7129
- Jason Wilson, 513-441-8567
- Mike Stroop, 740-645-2984
- Mike Anderson, 740-395-7079
Timeline
Housekeeping Aid
Chillicothe Veterans Medical Center
01.2024 - Current
Substitute Custodian and Lunchroom/Recess Attendant
Jackson City Schools
09.2022 - 12.2023
Mail Clerk/Screener
State Of Ohio: Department Of Corrections
10.2016 - 03.2022
Corrections Officer
State Of Ohio: Department Of Corrections
12.2013 - 10.2016
Sanitation/Production Operator
General Mills
08.2013 - 12.2013
Correction Officer
Jackson County Correctional Facility
05.2013 - 08.2013
Crew
Little Caesar's Pizza/ Goodwin Family Foods
10.2012 - 03.2013
Meter Reader
Manpower/ AEP Ohio
04.2009 - 05.2010
Basic Peace Officer Training/OPOTA -
Buckeye Hills Career Center
High School Diploma -
Electronic Classroom of Tomorrow
- Certified in CPR
- First Aide
- OSHA
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