Jason Harbert
Garden Valley,ID
Summary
Customer Service Representative with strong skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences through service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
12
12
years of professional experience
Work History
Line Cook
Fry Investments LLC
Garden Valley, Idaho
06.2024 - Current
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
SkilledTradesman
Castle Mountain Homes
Garden Valley, Idaho
07.2020 - 07.2022
- Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly.
- Removed damaged portions of walls, walkways, partitions, and other similar structures in preparation for repairs.
- Repaired, sanded and painted surfaces to job specifications
- Expertly used wide range of tools for damage repair.
- Exceeded customer expectations through meticulous attention to detail and commitment to excellence in all aspects of work performed.
- Demonstrated versatility in skillset by mastering various trade techniques across disciplines while consistently producing high-quality work output.
- Unloaded and transported materials to job sites.
Asst. Bar Manager/Lead Bartender
Pedalers Fork
Calabasas, CA
01.2013 - 10.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
ICAR Certified Collision Tech - Collision Repair And Technology
Universal Technical Institute/Northern California
Sacramento, CA09-2009
High School Diploma -
Liberty Union High
Brentwood, CA06-2004
Skills
- Team-oriented and dependable
- Time Management
- Attention to Detail
- Highly motivated
- Professional Attitude
- Customer Service
- Problem-Solving
- Strong Communication Skills
- Retaining information
- Prioritization and Organization
Timeline
Line Cook
Fry Investments LLC
06.2024 - Current
SkilledTradesman
Castle Mountain Homes
07.2020 - 07.2022
Asst. Bar Manager/Lead Bartender
Pedalers Fork
01.2013 - 10.2019
ICAR Certified Collision Tech - Collision Repair And Technology
Universal Technical Institute/Northern California
High School Diploma -
Liberty Union High
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