Jason Hardin

Louisville,KY

Summary

Dynamic Logistics Specialist with proven expertise at Tire Hub LLC in inventory management and logistics analysis. Achieved optimal cost savings through effective shipment coordination and inventory tracking. Known for exceptional customer service and strong problem-solving skills, ensuring 100% end-user satisfaction while adhering to safety practices and compliance standards.

Overview

years of professional experience

Work History

Logistics Specialist

Tire Hub Llc

05.2023 - Current

Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Coordinated incoming and outgoing shipments to maintain schedules.
Managed inventory levels for optimal cost savings and minimal stockouts.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Issued timely and accurate responses to both internal and external inquiries.
Validated inventory levels and updated systems using handheld devices.
Built long-term relationships due to prompt and courteous service.

Repossession Agent

United Auto Recovery and Remarketing

04.2022 - 07.2023

Maintained client trust by providing timely updates on the status of their accounts and recoveries.
Improved client satisfaction by promptly locating and recovering collateral assets.
Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
Built positive relationships with clients, resulting in repeat business for the company.
Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
Minimized conflict situations by employing de-escalation techniques during confrontations with debtors.
Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.
Ensured safety compliance by adhering to local laws and regulations during repossessions.
Contributed to a high rate of successful asset recovery while minimizing damage claims from both clients and debtors alike through careful handling procedures during repossessions.
Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.

Tow Truck Driver

Mosby’s Towing and Transportation

12.2015 - 04.2022

Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Operated with safety and skill to avoid accidents and delays.

Commercial Tire Technician

Raben Tire

03.2008 - 12.2015

Consistently met or exceeded productivity goals while maintaining high-quality standards for all services performed.
Supported management in implementing new policies or procedures aimed at improving overall operations efficiency.
Assisted in inventory management, ensuring optimal stock levels for various tire sizes and types.
Improved workplace safety by conducting routine equipment inspections and maintenance tasks.
Promoted a culture of safety within the workplace by adhering to established guidelines and reporting any potential hazards immediately.
Performed wheel alignments, balancing, rotation services, resulting in improved vehicle performance for clients.
Reduced vehicle downtime for clients by promptly diagnosing and resolving tire-related issues.
Streamlined service processes by maintaining a clean, organized, and well-stocked work environment.
Served as a mentor and resource for junior technicians, helping to improve their skills and confidence in performing essential tasks.
Ensured accurate billing information for clients by maintaining thorough records of all completed work orders.
Collaborated with team members to complete large-scale commercial tire projects within tight deadlines.
Enhanced customer satisfaction by providing efficient tire installation and repair services.

Package Handler

United Parcel Service, UPS

05.2006 - 07.2010

Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Removed jams and unblocked conveyor system to maintain flow of goods.

Education

Bachelor - Sport Science

University of Kentucky

Lexington, KY

Skills

Operating forklifts
Inventory counting
Logistics analysis
Warehouse management
Safety practices
Resolving problems
Inventory restocking
Shipment receiving
Customs compliance
Route optimization
Product storage
Delivery inspection
Inspecting goods

Problem-solving
Inventory management
Customer service
Client relations
Punctual and dependable
Computer-based inventory system
Warehousing processes
OSHA compliance
Shipping and receiving
Verbal and written communication
Team building
Delivery confirmation

Timeline