Jason Hardman
Greenville,SC
Summary
Accomplished Field Operations Manager at Ecolab, adept in program management and team building, significantly enhanced auditing program efficiency across ADUSA banners. Leveraged strong relationship-building skills to foster communication, achieving notable improvements in team performance and sales growth. Expert in operational planning and mentoring, consistently meeting company objectives with a focus on business growth and performance improvements.
Overview
23
23
years of professional experience
Work History
Field Operations Manager ADUSA
Ecolab
07.2021 - Current
- Manages the auditing program for five ADUSA banners, overseeing a team of 17 Territory Representatives from Georgia to Maine.
- Oversees the Produce Maxx program at ADUSA, using movement reports, as well as the ADUSA audit, to increase sales.
- Maintains open lines of communication between the ADUSA QA Teams and Ecolab Territory Representatives, facilitating real time information transfer.
- Monitors team performance using audit metrics to assess current knowledge and areas in need of improvement.
- Establish strong relationships with QA Team Managers and Specialists.
- Boosts team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
- Mentors Territory Representatives through coaching sessions and performance evaluations, promoting professional growth within the team.
- Meets with different levels of Ecolab management, as well as ADUSA management, to to determine needs and develop future programs.
- Responsible for hiring new team members, selecting top-quality candidates who contributed significantly to team success.
- Assists in the development and training of new team members.
- Aligns district goals and expectations with overall company objectives, ensuring all obligations were executed according to corporate standards and expectations.
- Monitors safety performance within the district to meet company goals and objectives.
- Manages costs with diligent budget management to meet Ecolab expectations.
NC/SC/GA District Manager
Ecolab
02.2013 - 06.2021
- Manage 14 direct reports that are responsible for food safety, auditing, sales and equipment care in over 1300 locations.
- Provide leadership for driving key business performance metrics to meet company goals and revenue targets.
- Spearhead expense management and overall profitability of the district.
- Facilitate coverage for open territories to meet 100% account commitments.
- Monitor safety performance within the district to meet company goals and objectives.
- Work directly with account decision makers and food safety team members to meet their expectations and provide brand protection.
- Acknowledge and resolve customer concerns in a professional and timely manner.
- Monitor and commit to high standards of service, productivity, quality, accuracy, and efficiency within the operations and providing food safety programs, auditing and implementation with the district to the food retail market.
- Review and analyze audit performance through monthly metrics and summaries.
- Facilitate the hiring and training of new team members, as well as assist in the ongoing development of all associates.
Sr. Territory Representative
Ecolab
10.2007 - 01.2012
- Provided food safety and sanitation education to retail service employees to comply with the local health and regulatory departments and current to government standards.
- Administered audits with detailed training and direction aligned with their individual food safety program.
- Created strong and long lasting relationships with store employees, as well as store level and above level management.
- Organized and managed a territory of over 75 accounts in South Carolina and Georgia that were visited monthly.
- Facilitated a monthly equipment and expense budget to comply with company expectations.
- Serviced and maintained sanitation equipment and program in each account.
- Received food safety training and certification from the National Environmental Health Association as a Certified
Professional in Food Safety, as well as becoming ServSafe certified.
Manager
Enterprise Rent-A-Car
01.2002 - 12.2006
- Managed branch and daily operations.
- Responsible for a 185+ vehicle fleet.
- Provided training to new and existing employees.
- Oversaw accounts receivable and facilitated collection of money due.
- Responsible for handling customer complaints and disputes.
- Marketed to new and existing clients, including dealerships, insurance companies and corporate customers.
- Established long-term relationships with individual customers and corporate clients.
- Sold optional coverage, CDW/PAI/SLP, to customers to increase sales.
Education
Bachelor of Science - Recreational Management/Business Management
Virginia Commonwealth University
Richmond, VA08.2000
Skills
- Effective leader
- Team building
- Program Management
- Training and mentoring
- Business Growth Initiatives
- Operational planning
- Relationship Building
- Problem-Solving
- Performance Improvements
- Time Management
- Multitasking Abilities
- Organizational Skills
Accomplishments
TR of the Year - Florida District 2010 and 2011
DM of the Year - Southern Area 2015 and 2018
Timeline
Field Operations Manager ADUSA
Ecolab
07.2021 - Current
NC/SC/GA District Manager
Ecolab
02.2013 - 06.2021
Sr. Territory Representative
Ecolab
10.2007 - 01.2012
Manager
Enterprise Rent-A-Car
01.2002 - 12.2006
Bachelor of Science - Recreational Management/Business Management
Virginia Commonwealth University