Jason Harvey
Englewood,CO
Summary
Customer-oriented sales professional with [25] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Hobby Lobby
Centennial, CO
08.2016 - 08.2018
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Provided product information and answered customer questions.
- Created price tags and merchandise signs for new items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Organized store by returning merchandise to proper areas and restocked displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Promoted special offers and discounts to encourage additional purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Household Mover
Cowboys Moving Denver
Englewood, CO
08.2000 - 04.2004
- Wrote and followed quality and service standards for box packing and maintained [Number]% customer satisfaction rates.
- Provided customers with advice on how best to pack their belongings for safe transport.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Used scanners to track parcel information, condition or receipt.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Researched various routes from origin to destination in order to minimize travel time and fuel costs; selecting shortest route available.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
- Transported materials and pallets between areas.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Followed customer instructions about placement of items and special considerations for handling.
- Provided knowledgeable, speedy service and responded promptly to over [Number] daily customer requests.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Communicated with customers regarding moving needs and deadlines.
- Secured items in truck by strapping over protective padding.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used digital database to keep records of units and stock moved.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
Education
GED -
Littleton High School
199 E Littleton Blvd05-1997
Skills
- Order Processing
- Regulatory Compliance
- Money Handling
- Customer Service
- Loss Prevention
- Upselling Strategies
- Cash Register Operation
- Self-Checkout Assistance
- Customer Needs Assessment
- Relationship Building
- Truck Unloading
- Retail Sales
- Retail Merchandising Expertise
- Time Management
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Hobby Lobby
08.2016 - 08.2018
Household Mover
Cowboys Moving Denver
08.2000 - 04.2004
GED -
Littleton High School