Jason Hawkins
Killeen,TX
Summary
I’ve been working with fiber for almost over a year and learned a lot from my mentors and picked up on things very quickly also taking on leadership roles very early in my process as a fiber tech. I look forward to working and progressing my career in fiber optics with a new company which is also closer to home and is right at my doorstep
Overview
4
4
years of professional experience
Work History
Fiber Optic Technician
Centric Operation
08.2023 - Current
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Stayed current with industry advancements through ongoing professional development and training in fiber optic technology.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
- Improved customer satisfaction by promptly responding to service requests and providing high-quality technical support.
- Optimized system performance through expert alignment of optical devices used for signal transmission across the network.
- Demonstrated commitment to safety by adhering to all relevant guidelines during installation, maintenance, and repair work.
- Contributed to a collaborative working environment by sharing knowledge of fiber optic technology with colleagues, fostering a culture of continuous learning and improvement.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Maximized efficiency in cable routing using GIS mapping tools, resulting in reduced installation costs for clients.
- Supported seamless communication services by performing thorough testing of newly installed or repaired fiber optic networks before deployment.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Researched and recommended network and data communications hardware and software.
- Worked closely with network administrators and server engineers to deliver quality service.
- Assisted in the design and implementation of custom fiber optic solutions to meet unique client needs.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
Military Truck Driver
Army Active Duty
11.2021 - 02.2023
- Ensured mission success by effectively navigating challenging terrain and adverse weather conditions during transport operations.
- Minimized downtime with prompt completion of routine maintenance tasks such as oil changes, tire rotations, and brake servicing.
- Maintained accurate records of trips, cargo manifests, and maintenance activities for compliance purposes and future reference.
- Streamlined communication processes by utilizing radio equipment to maintain contact with fellow drivers and command personnel during operations.
- Supported humanitarian relief efforts by transporting food, water, and medical supplies to disaster-stricken areas as needed.
- Demonstrated adaptability in response to changing mission requirements, adjusting transport routes or procedures as necessary to achieve objectives.
- Guided junior team members through mentorship and hands-on demonstrations of proper vehicle handling techniques.
- Adhered strictly to security protocols while transporting classified materials or high-value assets between military installations.
- Liaised with logistics personnel to coordinate transportation requirements for upcoming missions or training events.
- Contributed to successful missions by transporting personnel and cargo to various locations on time and without incident.
- Increased safety levels by conducting thorough pre-trip inspections, identifying potential issues before departure.
- Reduced fuel consumption through the implementation of eco-friendly driving techniques, optimizing resource usage.
- Provided vital support during field training exercises, delivering essential supplies to troops in remote locations.
- Enhanced unit readiness by maintaining and operating military vehicles in a safe, secure, and efficient manner.
- Displayed exceptional leadership skills while serving as convoy commander for multi-vehicle transport missions.
- Assisted in the development of standard operating procedures for vehicle operation within the unit, promoting consistency across drivers.
- Conducted periodic driver training sessions to reinforce safety best practices and improve overall team performance.
- Improved vehicle performance with diligent adherence to preventative maintenance schedules and timely repairs.
- Collaborated with fellow drivers to create convoy plans that optimized route efficiency and ensured on-time delivery of critical cargo.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Education
Associate Degree - Sports Management
Wayne State College
Wayne, NESkills
- Fiber Optic Safety
- OTDR Operation
- Fusion Splicing
- Fiber Optic Terminations
- Fiber Optic Routing
- Optical Power Measurement
- Fiber Splicing Expertise
- Fiber Optic Standards
- Network Troubleshooting
- Wireless Communications
- Loss Testing
- Technical training
- Telecommunications infrastructure
- Customer Support
- Fiber Optic Cleaning
- Ethernet Networking
- Equipment Calibration
- Optical Network Design
- Network Security
- IP Networking
- Passive Optical Networks
- Data Center Operations
- Emergency Restoration
- Connector Inspection
- Broadband Networks
- Optical Transport Networks
- Fiber Characterization
- Transmission Equipment
- Wavelength Division Multiplexing
- DWDM Systems
- Network Synchronization
- Equipment Installation
- Data cabling installation
- Installing equipment
- Troubleshooting systems
- Safety awareness
- Cable splicing
- Device Installation
- Educating customers
- Documenting activities
- Configuring equipment
- Safety practices
- System Repair
- Writing reports
Timeline
Fiber Optic Technician
Centric Operation
08.2023 - Current
Military Truck Driver
Army Active Duty
11.2021 - 02.2023
Associate Degree - Sports Management
Wayne State College
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