Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Heintz

Sacramento

Summary

Driven Underwriter Liaison and Insurance Agent with a proven track record at AIG, adept in caseload management and analyzing data to enhance decision-making and compliance. Excelled in boosting customer satisfaction and achieving sales targets through effective communication and strategic collaboration. Skilled in policy renewal and documentation review, demonstrating a results-focused approach with a blend of analytical and interpersonal skills. I have experience in all forms of sales from cold calling to in person. I also have experience in a fast paced administrative setting. I also have production and forklift certification. I have been working as a project assistant for a Sacramento based real estate company.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Project Assistant

Sacrmento Land Development Llc
06.2024 - Current
  • Completed multiple tasks simultaneously to optimize project completion.
  • Handled administrative duties, filing, and errands.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Provided technical support to project stakeholders to help meet project objectives.

Warehouse Forklift Operator

TM Cobb Doors
09.2019 - 01.2021
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.

Inventory Manager

TM Cobb Doors
09.2019 - 01.2021
  • Created and updated regular inventory reports and records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.

Underwriter Liaison and office manager

Security Financial Online
01.2019 - 01.2021
  • Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Increased customer satisfaction through timely communication and efficient handling of loan applications.

Insurance Agent

AIG
01.2018 - 01.2020
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Maintained high standards of customer service by building relationships with clients.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

Property Manager

Fahn Property Management
09.2014 - 09.2015
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Operations Manager

Fahn & Co.inc
07.2014 - 07.2015
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Analyzed and reported on key performance metrics to senior management.

Restaurant Waiter

Leatherby's
05.2012 - 05.2014
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

High School Diploma -

Jesuit High School
05.2008

Skills

  • Policy renewal
  • Analyzing data
  • Caseload Management
  • Documentation Review
  • Multitasking and organization
  • Product packaging
  • Barcode scanning
  • Shipping and receiving
  • Packaging and picking
  • Material handling
  • Machine operation
  • Verbal and written communication
  • Heavy lifting

Certification

Insurance license

Timeline

Project Assistant

Sacrmento Land Development Llc
06.2024 - Current

Warehouse Forklift Operator

TM Cobb Doors
09.2019 - 01.2021

Inventory Manager

TM Cobb Doors
09.2019 - 01.2021

Underwriter Liaison and office manager

Security Financial Online
01.2019 - 01.2021

Insurance Agent

AIG
01.2018 - 01.2020

Property Manager

Fahn Property Management
09.2014 - 09.2015

Operations Manager

Fahn & Co.inc
07.2014 - 07.2015

Restaurant Waiter

Leatherby's
05.2012 - 05.2014

High School Diploma -

Jesuit High School
Jason Heintz