Jason Herman
Raleigh
Summary
Results-driven manager with extensive entrepreneurial and management experience. Builds and sustains strong relationships with staff and clients, effectively leading administrative and sales teams. Leverages business acumen to exercise decisive judgment, consistently achieving organizational goals.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Owner
Hermans ventures Inc
Durham
09.2010 - 07.2023
- Ran day-to-day operations, overseeing salespeople and warehouse workers to ensure smooth workflow.
- CEO/President of Hermans ventures inc.(D.B.A. REDDS Restaurant Equipment)
- Managed operations and logistics for Hermans Ventures Inc., optimizing processes for business efficiency.
- Developed strategic partnerships with local suppliers and vendors.
- Oversaw financial planning and budgeting processes for business growth.
- Implemented marketing strategies to enhance brand visibility and outreach.
- Coordinated staff training programs to enhance service quality and boost team efficiency.
- Led customer service initiatives to foster client satisfaction and loyalty.
- Analyzed market trends to guide product development and service offerings.
- Maintained relationships with existing clients by providing superior customer service.
Restaurant Manager
Kemp’s Seafood House
Durham
06.2006 - 06.2010
- Managed daily operations of a high-volume seafood restaurant.
- Oversaw staff scheduling and ensured adequate coverage during peak hours.
- Trained new employees on customer service standards and food safety protocols.
Assistant Manager
Akasi Sushi and Bar
Durham
02.2003 - 10.2005
- Assisted in managing daily restaurant operations and staff scheduling.
- Coordinated training programs for new team members and ongoing employee development.
- Implemented customer service protocols to enhance guest satisfaction and experience.
Team Leader
Quiznos Subs
Durham
01.2002 - 06.2003
- Trained new team members on customer service and food preparation standards.
- Managed inventory levels and ensured timely restocking of supplies and ingredients.
Education
High school diploma -
C.E Jordan High School
Durham, NC 07.2002 - 07.2006
Skills
- Load & unload
- Live chat
- Upselling
- Manufacturing
- Account management
- Voltmeter
- GPS
- Prospecting
- Cash handling
- Logistics management
- Typing
- Utilization management
- Mobile devices
- Customer support
- Leadership
- Route driving
- POS
- Precision measuring instruments
- Power tools
- Courier
- Time management
- Conflict management
- Office experience
- Microsoft Excel
- Heavy lifting
- Machine learning
- SQL
- Project management
- Manual transmission
- Organizational skills
- Forklift
- Electrical systems
- Salesforce
- Computer networking
- Box Truck
- Marketing
- Microsoft Word
- Communication skills
- Sales
- Delivery driver experience
- Google Docs
- Store management
- Assembly
- Sales strategy
- Tooling
- ISO 9001
- Product demos
- Outdoor work
- Freight Experience
- Phone etiquette
- Warehouse experience
- Commercial driving
- Territory management
- Tractor-trailer
- Construction management
- Heavy Equipment Operation
- Accounts receivable
- SharePoint
- Customer relationship management
- AutoCAD
- Outbound calling
- Load balancing
- Drafting
- Intake
- Pallet Jack
- Freight
- Warehouse management
- Google Suite
- HVAC
- Retail sales
- Microsoft Outlook
- B2B sales
- Lead generation
- Business development
- Customer service
- Accounting
- Digital marketing
- Hand tools
- Pricing
- Negotiation
- Coordinate measuring machine
- IOS
- Flatbed
- Analysis skills
- Management
- Microsoft Office
- Inventory control
- Outside sales
- Quality control
- Windows
- Mechanical knowledge
- Presentation skills
- Training & development
- Merchandising
- CRM software
- Construction
- Copywriting
- Budgeting
- Cold calling
- Truck driving
- Transportation management
- Analytical skills
- Facility management
- Sales management
- Logistics coordination
- Marketing strategy
- Staff training
- Market analysis
- Supplier negotiation
- Strategic leadership
- Effective communication
- Problem solving
- Decision making
- Business launch
- Process optimization
- Talent development
- Budget development
- Operations management
- Relationship building
- Cash flow optimization
- Business management
- Market intelligence
- Cost reduction
- Marketing tactics
- Quality management systems
- Small business operations
- Accounting expertise
- Life cycle project management
- Labor relations
- Client service
- Growth strategy
- Verbal communication
- Contract negotiation expertise
- Administrative oversight
- Profit and loss
- Consulting
- Human resources
- Value proposition development
- Staff management
- Innovation management
- Sales strategy
- Project estimating
- Supply chain optimization
- Business marketing
- Partnership development
- Profit and loss analysis
- Capital pursuit
- Hiring and staffing
- Agile methodology implementation
- Customer relations
- Brand strategy planning
- Employee development
- Strategic project planning
- Product branding
- Business administration
- Staff hiring
- Strategic planning
- Client engagement
- Program creation and implementation
- Budget management
- Key partnership cultivation
Certification
- Non-CDL Class C
- CDL C
- Driver's License
- Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - D O T Med Card
Have a valid 2023 D.O.T med card
Timeline
Owner
Hermans ventures Inc
09.2010 - 07.2023
Restaurant Manager
Kemp’s Seafood House
06.2006 - 06.2010
Assistant Manager
Akasi Sushi and Bar
02.2003 - 10.2005
High school diploma -
C.E Jordan High School
07.2002 - 07.2006
Team Leader
Quiznos Subs
01.2002 - 06.2003