Jason Hernandez
Sacramento,CA
Summary
Results-driven Supply Chain Specialist with a proven track record in optimizing logistics processes and enhancing team performance. Achieved significant improvements in shipping accuracy and efficiency at Scientific Specialties Inc., leveraging Six Sigma methodologies to drive operational productivity. Committed to workplace safety and excellence in supply chain management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shipping/Warehouse Manager
Scientific Specialties Inc
Lodi, CA
10.2016 - Current
- Coordinated with vendors, suppliers regarding product availability, delivery dates.
- Checked loaded materials compared to work orders for correctness.
- Investigated discrepancies between physical stock counts and computer inventory records.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Performed regular maintenance checks on equipment used throughout the warehouse facility.
- Prepared and led staff training and instruction.
- Monitored inventory levels and ensured accurate records were kept for all shipments.
- Developed and implemented policies, procedures, and strategies to improve efficiency in the shipping process.
- Negotiated contracts with carriers for better rates or improved services.
- Ensured that all products were packaged correctly before shipment.
- Inspected outgoing shipments to verify accuracy of contents against order documents prior to loading onto trucks or other transport vehicles.
- Monitored workers and reviewed completed work for proper performance.
- Presented and explained work orders to team.
- Conducted periodic audits of warehouse processes to identify areas needing improvement.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Supervised and coordinated the daily shipping activities of a warehouse team of 10 employees.
- Provided leadership guidance to warehouse staff while promoting a positive work culture.
- Supervised employees in receipt and storage of company products.
- Trained new staff on safety protocols, handling techniques, and equipment operations.
- Communicated regularly with customers regarding order status updates.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Mill Room Supervisor
Holz Rubber
Lodi, CA
03.2012 - 10.2016
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Proposed or approved modifications to project plans.
- Provided support during investigations into workplace injuries or illnesses related to hazardous materials exposure or other environmental factors.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Assisted with developing emergency preparedness plans, including evacuation routes and first aid responses.
- Conducted safety briefings to inform crews of safety hazards.
- Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
- Maintained records of production output and downtime.
- Loaded raw materials into hoppers or onto conveyor belts for processing by milling machines.
- Ensured that all safety guards were in place before starting operation of any machine.
- Assisted with setup and changeover operations on multiple milling machines simultaneously.
- Reviewed rolling orders and mill schedules to determine setup specifications, work sequences, product dimensions and installation procedures.
- Manipulated controls and observed dial indicators to monitor, adjust and regulate speeds of machine mechanisms.
- Adjusted machine settings to complete tasks accurately and efficiently.
- Document all daily activities related to production operations in log books or computer systems.
- Load raw materials into machines for processing.
- Assist in training new operators on the operation of extrusion machinery.
Retail Store Manager
Leslie's Pool Supplies
Roseville, CA
07.2005 - 02.2010
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Formed and sustained strategic relationships with clients.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Prepared employee performance appraisals, providing actionable feedback.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Increased store sales by cross-selling complementary items.
- Developed and maintained store policies and procedures.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Recruited, trained and managed a team of 20+ employees.
- Coordinated stock replenishment processes as needed based on sales trends.
- Drafted detailed reports on store performance for upper management review.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
- Ensured all safety protocols were followed at all times by staff members.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored employee performance and identified performance gaps for corrective action.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Prepared and submitted nightly bank deposits.
- Updated and maintained store signage and displays.
- Resolved customer complaints in a professional manner.
Retail Assistant Manager
Img Home Textile
Sacramento, CA
03.2000 - 12.2004
- Conducted regular inventory checks to ensure accuracy of stock levels.
- Delegated work to staff, setting priorities and goals.
- Investigated stock discrepancies through regular audits of backroom locations.
- Communicated with patrons to offer friendly service and determine needs.
- Maintained a neat, clean, organized work environment that meets company standards.
- Participated actively in the recruitment process for new hires at the store level.
- Processed sales transactions via cash register and telephone orders.
- Executed all merchandising directives accurately according to planograms.
- Developed promotional strategies to increase sales and profitability.
- Trained staff to have extensive product knowledge and upselling skills.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Reconciled returns and exchanges quickly while following established procedures.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Assigned work and monitored performance of project personnel.
- Developed relationships with customers by providing knowledgeable advice about products.
- Implemented loss prevention measures to protect against shoplifting or theft incidents.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
Education
High School Diploma -
Senior Academy
Stockton06-1998
Skills
- Supply Chain Management
- Logistics Management
- Workplace Safety Management
- Freight Coordination
- Inventory Management
- Optimized Packing Techniques
- Sustainable Waste Management
- Efficient Layout Development
- Lean Management Practices
- Certified in Six Sigma Practices
- Lean six sigma process improvements
- Warehouse management
- Equipment inspections
- Detail-Oriented Data Management
- Forklift instructor/evaluator
- Mobile Elevated Work Platform (MEWP) instructor/evaluator
- Shipping Document Management
- Supply Chain Process Understanding
- Team Development
- Shipping Accuracy Verification
Certification
- Villanova University Certificate of Achievement Six Sigma Green Belt
- Forklift and MEWP instructor/evaluator certificate from Overton
Affiliations
Golf
Basketball
family
References
References available upon request.
Timeline
Shipping/Warehouse Manager
Scientific Specialties Inc
10.2016 - Current
Mill Room Supervisor
Holz Rubber
03.2012 - 10.2016
Retail Store Manager
Leslie's Pool Supplies
07.2005 - 02.2010
Retail Assistant Manager
Img Home Textile
03.2000 - 12.2004
High School Diploma -
Senior Academy
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