Jason Hernandez
Reseda,CA
Summary
Motivated professional with a strong background in aircraft cargo operations and customer service. Ready and Committed to ensuring safety and efficiency for JetBlue. Collaborating with teams to achieve on-time departures and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Tito's Tacos
Tito's taco
Culver City, California
09.2025 - Current
- Provided exceptional customer service to enhance guest experience in high volume environment
- Resolved customer concerns and questions to maintain high satisfaction levels
- Packaged customer orders accurately
- Maintained cleanliness and food safety standards
- Executed daily tasks with precision to support smooth operations
Cargo Ground Agent
Amazon
Los Angeles, California
12.2023 - 09.2025
- Loaded cargo palette into aircraft
- Collaborated with warehouse and ground crew to coordinate timely departures
- Assisted in optimizing aircraft turnaround times, contributing to on-time performance
- Followed safety procedures while loading and unloading cargo
- Thrived in fast-paced environment, adapting quickly to changing demands
- Gained over two years of experience in aviation support roles.
Education
High School Diploma -
Reseda Charter High School
Reseda, CA06-2025
Skills
- Cargo handling
- Cargo operations
- Cargo safety procedures
- Safety equipment handling
- Attention to detail
- Time management
- Team collaboration
- Problem-solving abilities
- Strong communication skills
- Customer service orientation
- Bilingual: English & Spanish
Timeline
Tito's Tacos
Tito's taco
09.2025 - Current
Cargo Ground Agent
Amazon
12.2023 - 09.2025
High School Diploma -
Reseda Charter High School