Committed and ideal candidite with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Clean Juice
Tomball, TX
01.2019 - 11.2021
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Catering Manager
PDQ
Tomball, TX
10.2017 - 02.2019
Gathered customer requirements and worked with catering team in implementing specifications.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.
Administrative Assistant
AT&T
Houston, TX
07.2020 - 03.2023
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Scheduled appointments, meetings and events for management staff.
Coordinated appointments, meetings and conferences.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Shift Key Holder
Black Walnut Cafe
Tomball, TX
05.2020 - Current
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored cash drawers in checkouts to verify adequate cash supply.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
Managed inventory and stock levels in coordination with purchasing and receiving paperwork.
Created schedules to keep store properly staffed during busy periods.
Delegated tasks appropriate to individual employees to provide development opportunities.