Summary
Overview
Work History
Education
Skills
Timeline
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Jason Herrera

Tomball,United States

Summary

Committed and ideal candidite with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Clean Juice
Tomball, TX
01.2019 - 11.2021
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.

Catering Manager

PDQ
Tomball, TX
10.2017 - 02.2019
  • Gathered customer requirements and worked with catering team in implementing specifications.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.

Administrative Assistant

AT&T
Houston, TX
07.2020 - 03.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.

Shift Key Holder

Black Walnut Cafe
Tomball, TX
05.2020 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
  • Managed inventory and stock levels in coordination with purchasing and receiving paperwork.
  • Created schedules to keep store properly staffed during busy periods.
  • Delegated tasks appropriate to individual employees to provide development opportunities.

Education

High School Diploma -

Tomball Memorial High School
Tomball, TX
05.2020

Skills

  • Recruitment and Training
  • Computer Proficiency
  • Customer Service Management
  • Health and Safety Procedures
  • Reporting and Performance Analysis
  • Scheduling and Time-Tracking
  • Results-Oriented Mindset
  • Willingness to Learn
  • Multitasking and Prioritizing
  • Relationship Building

Timeline

Administrative Assistant

AT&T
07.2020 - 03.2023

Shift Key Holder

Black Walnut Cafe
05.2020 - Current

Assistant Manager

Clean Juice
01.2019 - 11.2021

Catering Manager

PDQ
10.2017 - 02.2019

High School Diploma -

Tomball Memorial High School
Jason Herrera