JASON HICKOK
Summary
Resourceful Sales Specialist and Home Remodeler with 8+ years of customer-facing sales and leadership experience and 4+ years in construction, carpentry, and remodeling. Business owner experienced in managing client relationships, project schedules, budgets and small teams while maintaining strict safety and quality standards. Strong blend of retail operations, inventory and client experience with hands-on timber framing and finish carpentry; design training in graphic and interior design and Mandarin Chinese language ability.
Overview
13
13
years of professional experience
Work History
Data Center Technician
TEKsystems
Goodyear
06.2026 - Current
- Performed hardware troubleshooting and component replacement and cable management
- Managed work orders and documented completed tasks using ticketing and asset management systems.
- Followed strict ESD, safety, and security protocols when working with mission-critical infrastructure.
- Maintained accurate inventory records and ensured proper handling of data center equipment.
Home Remodeler, Business Owner
STN TMBR CVE
06.2021 - Current
- Founded and operated a residential remodeling business delivering kitchens, bathrooms, full-home renovations, landscaping and custom furniture.
- Managed client relationships, estimates, budgets and schedules. performed hands-on carpentry, finish work and on-site project management to ensure high-quality outcomes and a superior client experience.
Client Advisor
Gucci
01.2021 - 10.2021
- Delivered white-glove service to high-profile clientele, curated personalized, appointment-based experiences, and maintained long-term client relationships through proactive follow-up and elevated in-store service standards.
Seasonal Client Advisor
Louis Vuitton
11.2020 - 12.2020
- Supported back-of-house operations; received and processed shipments, organized stock, and provided luxury gift-wrapping and client assistance.
Sales Associate
Nordstrom
01.2020 - 06.2020
- Provided personalized styling and high-standard customer service; managed appointments to maintain customer flow and serviced both men's and women's apparel.
Timber Framing Carpenter
Frameworks
09.2019 - 01.2020
- Delivered timber framing to exacting 1/16" tolerances; specialized in traditional mortise-and-tenon joinery using chain mortisers, mallets and chisels.
- Operated a wide range of power tools (beam saws, band saws, drills, Sanders) and completed shop test-fits before site assembly.
- Prepared timbers with wheel sanding and staining, performed final quality inspections, and contributed to process improvements that enhanced fit and finish.
Framing Carpenter
Judson Construction
01.2019 - 09.2019
- Performed rough framing and structural assembly for custom single-family homes.
- Used power tools (circular saws, pneumatic nailers) and material handling equipment; set walls, headers, sheathing and trusses to ensure structures were square and plumb.
- Collaborated with site supervisors for project milestones while following safety protocols and quality standards.
Manager, Footwear Specialist
NIKE
05.2018 - 01.2019
- Led high-volume footwear operations with a focus on premium customer service and merchandising; improved product presentation and stockroom organization; rotated through Sales Floor Leader and Operations Leader roles while coaching team members through performance feedback.
Manager
Asics
10.2017 - 05.2018
- Led opening/closing procedures and daily sales-floor operations; coached Sales Associates and managed inventory receiving and processing to improve efficiency and customer service.
Retail Sales Associate
Coach Women's & Mens
01.2017 - 10.2017
- Delivered high-quality customer service to diverse, high-volume clientele; specialized in footwear sales, cash-wrap and stockroom management; leveraged Mandarin to assist customers; trained and performed Sales Lead and Operations Lead duties.
Flooring
World Headquarters of Jehovahs Witnesses
07.2015 - 07.2016
- Installed and prepared a variety of flooring systems, achieving consistent, level surfaces and meeting project quality standards.
- Performed substrate preparation including self-leveling compounds and cement products; operated grinders, screeds and trowels to ensure flatness and durability.
- Maintained daily safety briefings and followed site safety protocols; participated in regular trade-specific training to improve workmanship and efficiency.
Retail Sales Associate
Coach Women's & Mens
01.2014 - 07.2015
- Delivered high-quality customer service to diverse, high-volume clientele; specialized in footwear sales, cash-wrap and stockroom management; leveraged Mandarin to assist customers; trained and performed Sales Lead and Operations Lead duties.
Education
Graduate -
Gresham High School
Interior Design
The Interior Design Institute
Skills
- Customer Service
- Design
- Stylist
- Apparel/Shoe Presentation
- Construction
- Attention to detail
LANGUAGES
Intermediate Mandarin Chinese
Timeline
Data Center Technician
TEKsystems
06.2026 - Current
Home Remodeler, Business Owner
STN TMBR CVE
06.2021 - Current
Client Advisor
Gucci
01.2021 - 10.2021
Seasonal Client Advisor
Louis Vuitton
11.2020 - 12.2020
Sales Associate
Nordstrom
01.2020 - 06.2020
Timber Framing Carpenter
Frameworks
09.2019 - 01.2020
Framing Carpenter
Judson Construction
01.2019 - 09.2019
Manager, Footwear Specialist
NIKE
05.2018 - 01.2019
Manager
Asics
10.2017 - 05.2018
Retail Sales Associate
Coach Women's & Mens
01.2017 - 10.2017
Flooring
World Headquarters of Jehovahs Witnesses
07.2015 - 07.2016
Retail Sales Associate
Coach Women's & Mens
01.2014 - 07.2015
Graduate -
Gresham High School
Interior Design
The Interior Design Institute