Smartsheet
Jason Hidek
Lyndhurst
Summary
Director - Project / Product Management
Accomplished program executive with 25 years of experience in General Change Management, Client Sales Management, Project (Saas) and Project Operations experience consistently recognized as a high integrity team leader. A macro-engineer focused on sustained improvement in project management and customer service, having created and successfully launched three PMOs across three different verticals. Ability to manage change, lead culture transformation and process improvements, and deliver results with a collaborative leadership style.
Top Competencies:
Business Acumen
- Strategic Planning & Implementation
- Growth | New Product Launch
- Product Management
- Project Life Cycle Management
Operations Management
- Continuous Improvement
- SAAS Implementation
- Quality | Lean | Six Sigma
- Cost Reduction Initiatives
- Training and Instructional Development
Overview
31
31
years of professional experience
1
1
Certification
Work History
Director of PMO and Process Automation
Tremco CPG Inc
Beachwood
01.2017 - 05.2025
- Pioneered standardized methodologies in product and project life cycle management and acquisitions. Leading a team of 4-6 direct personnel and over 20+ cross functional team members overseeing 20+ product projects and 1-2 acquisitions.
- Architected the enhancement of over two dozen internal manual processes by introducing automated solutions using Smartsheet, Salesforce, SafetyCulture, and other software platforms saving over a documented 1320 administrative hours in Year 2 alone.
- Enhanced portfolio management and strategic reporting by introducing a Single Source of Truth reporting structure eliminating the need of multiple departments tracking and reporting on multiple data.
- Individually spearheaded 8 successful, multi-year R&D development Waterfall initiatives and 2 key acquisitions as the lead Project Manager.
Vice President, Strategic Solutions and PMO
ServiceLink Field Services (formerly Lender Processing Services)
Solon
01.2011 - 01.2017
- Directed integrated solutions in collaboration with third-party middleware software partners, enhancing three different order processing workflows: HUD, Fannie Mae and Freddie Mac.
- Managed an org chart of 4-6 direct and 30+ downstream employees across tw0 P&Ls, including the PMO and the Business Intelligence divisions.
- Executed multiple yearly strategic initiatives post acquisition, resulting in over $600K savings during a single quarter and close to $4.5MM in total, the single greatest being a 2.5M Revenue increase in the seasonal default property maintenance program.
- Created a structured 90-day Agile release timeline alongside IT for our SaaS improvements, consolidating all demands of the the various verticals into a single request and prioritization portal
- Built from scratch a fully functioning PMO office, housing 4-5 project managers and 3-4 business analysts.
Client facing Operations / Sales contact for sales and onboarding presentations, new revenue opportunities and value propositions.
Senior Operations Program Manager
FedEx Supply Chain
Hudson
01.2000 - 01.2010
- Directed high-impact regional distribution programs for renowned clients, including GlaxoSmithKline and Siemens, with over $230M in P&L responsibility
- Led a team of 4 direct reports and 12-15 transportation and data analysts
- Excelled in generating highest income and revenue per FTE, setting a benchmark for program managers.
- Collaborated with sales teams to design efficient onboarding plans for clients.
- Set up a successful PMO, implementing change management and project delivery processes aligned with corporate objectives.
Supply and Logistics Officer
U.S. Navy
01.1994 - 01.2002
- Directed the activities of six regional procurement teams focused on government contracts in Northeast Ohio.
- Established a system to monitor financial projections and scope alterations.
- Spearheaded deployment of Cognos-driven paperless scanning solutions to enhance workflow efficiency.
- Oversaw extensive renovation projects with effective budget management.
Education
Bachelor of Science - Mechanical Engineering
Carnegie Mellon University
MBA - Business Administration (Operations Management)
Cleveland State University
Skills
- Smartsheet Project Management
- Data analysis tools
- MS Project
- WBS Chart Pro
- Pert Chart
- Infinium
- Hyperian
- Quickbooks
- SafetyCulture
- Salesforce
- PMO Solutions
- Office 365
Certification
- Certified Project Manager (U.S. Navy)
- Project Management Essentials (Kent State University)
- Smartsheet Project Management Certification
- Smartsheet Core User Certification
- Total Quality Management (US Navy)
- Six Sigma Basics (US Navy)
Personal Information
Title: Director – PMO and Project Management
Military Experience
U.S. Navy, Supply and Logistics Officer, 01/01/94, 12/31/02, Managed six regional procurement teams overseeing government contracts in Northeast Ohio., Developed financial project metrics to track scope changes and financial projections., Led the implementation of a Cognos-based paperless scanning system to streamline operations., Coordinated large-scale renovation projects, ensuring efficient budget allocation and asset tracking.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
SafetyCulture
Office365
SAP
Salesforce
Languages
English
Native language
Timeline
Director of PMO and Process Automation
Tremco CPG Inc
01.2017 - 05.2025
Vice President, Strategic Solutions and PMO
ServiceLink Field Services (formerly Lender Processing Services)
01.2011 - 01.2017
Senior Operations Program Manager
FedEx Supply Chain
01.2000 - 01.2010
Supply and Logistics Officer
U.S. Navy
01.1994 - 01.2002
Bachelor of Science - Mechanical Engineering
Carnegie Mellon University
MBA - Business Administration (Operations Management)
Cleveland State University
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