Extensive experience in all sales areas with proven success in telesales, B2B, and direct sales.
Overview
26
26
Years of professional sales experience
Work History
Sales Manager
G & A Auto Sales
05.2023 - Current
Increased sales revenue by developing and implementing effective sales strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Dealership Co-owner
A & M Auto Sales
04.2020 - 06.2023
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Sales Specialist
Jaguar and Land Rover of Minneapolis
02.2017 - 02.2020
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided first-rate service to all customers and potential customers.
Sales Manager
G & A Auto Sales
02.2014 - 02.2017
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Account Manager
E.S.P. Advantage
01.2012 - 01.2014
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Established long-term customer relationships to enhance client loyalty and satisfaction.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Trained new employees on customer service, money handling and organizing strategies.
Sales Specialist
Maplewood Audi
01.2009 - 01.2011
Sales Consultant
Lexus of Maplewood
01.2003 - 01.2008
Education
BBA - Business and Sociology
Normandale College
Bloomington, MN
Skills
Telesales
Building rapport
Sales goals
Extensive Training
Listening Skills
Closing Tactics
CRM
ACT
Word
Excel
Staff management
Sales team training
Relationship building
Goals and performance
Sales expertise
Training
ACT
CRM
Word
Excel
Listening Skills
Closing Tactics
Skills
Making 80-100 calls per day, Overcoming rejection daily, Building rapport with the customer and staff over the phone, Using excellent listening skills, Finding solutions to customers needs, Getting on a first name basis, Deciphering different personalities, Following up with concerns promptly, Never over promise and under deliver but exceed expectations, Tracking sales and progress to hit goals, Exceeding sales goals monthly, Sales awards numerous times with multiple employers, Using CRM or ACT to track sales and calls
Parts Technician, Sales Assistant, Technician assistant at MH AUTO SALES & AUTO CARE CENTER LLCParts Technician, Sales Assistant, Technician assistant at MH AUTO SALES & AUTO CARE CENTER LLC
Commercial Manager/Commercial Sales/ Commercial Driver at AutoZone Auto Parts/ US Auto SalesCommercial Manager/Commercial Sales/ Commercial Driver at AutoZone Auto Parts/ US Auto Sales