Experienced mechanic with over 10 years of experience in maintenance. Excellent reputation for resolving problems and improving customer satisfaction. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
Work History
Lead Multi-skilled Maintenance
McKee Foods
12.2014 - Current
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Prepared job sites by removing debris and setting up materials and tools.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Collected measurements and marked locations as part of project preparations.
Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Operated power equipment to move materials and promote job efficiency.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered feedback to decision-makers regarding employee performance and training needs.
Replaced damaged, missing or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Managed inventory through computerized inventory control system.
Assistant Manager
Rent A Center Warehouse & Retail Store
09.2012 - 12.2014
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Infantry Squad Leader
U.s. Army
01.2007 - 06.2013
Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
Led fire team during infantry dismounted battle drills and situational training exercises.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Maintained property and equipment inventory and crew assignments.
Trained in use of tear gas, passive ordnance and explosives.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Maintained 100% accountability of assigned equipment worth more than $1,000,000.
Determined necessity and type of additional resources and change of approach and techniques.
Coordinated fire suppression actions with air operations and local emergency response entities.
Inspected weapons for proper cleanliness and functionality and identified parts for repair.
Led basic reconnaissance operations and reported enemy movements to commanding officers.
Machine Operator Technician
Mount Vernon Mills
09.2010 - 05.2012
Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Maintained equipment performance by lubricating and cleaning components.
Kept detailed production records and identified hold-ups.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.