Jason Hoang
Tracy,CA
Summary
I am an experienced and energetic worker with a background in customer experience. A quick learner with a strong work ethic. Areas of expertise include efficiency and customer service.
Overview
9
9
years of professional experience
1
1
Language
Work History
Frontline Member Associate
IKEA
Renton, WA
07.2017 - 11.2018
- Assisted customers by resolving their requests and providing product information.
- Maintained clean and orderly requirements to improve the workflow for customers and coworkers. For example, timely managing online orders.
- Met and exceeded daily service quality and performance goals.
Fulfillment Associate
Amazon
Renton, WA
10.2018 - 07.2020
- Inventoried incoming stock and materials, oversaw the packing and shipping of orders for accuracy.
- Packaged items at a fast rate, achieved a rate of 135+ packages per hour.
- Managed assembly line and made sure the conveyor belt was freed up to maintain an efficient flow of merchandise.
Forklift Operator
Crate & Barrel
Tracy, CA
07.2021 - 01.2022
- Utilized forklifts, pallet jacks, and scanning devices.
- Inspected forklifts to identify maintenance needs and quickly handled problems such as battery replacements.
- Reviewed incoming orders for mistakes and maintained accurate inventory levels.
Sales Associate
Best Buy
Modesto, CA
01.2023 - 06.2024
- Supported cashiers and customers to locate products, confirm prices and replenish stock.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Helped customers quickly navigate store and locate items.
- Collaborated with store team to meet periodic sales goals.
Server
Pho Rice & Roll'd
Tracy, CA
10.2025 - 07.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Trained new staff on menu knowledge and service protocols for consistent quality.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to orders.
- Developed strong relationships with regular customers, fostering a welcoming environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
GED -
Renton High School
Renton, WA06.2018
Skills
- Works Great with others and alone
- Fast Learner
- Frontline experience
- Member service
- Flexible Worker
- Memory retention
Languages
Vietnamese
Professional Working
Timeline
Server
Pho Rice & Roll'd
10.2025 - 07.2026
Sales Associate
Best Buy
01.2023 - 06.2024
Forklift Operator
Crate & Barrel
07.2021 - 01.2022
Fulfillment Associate
Amazon
10.2018 - 07.2020
Frontline Member Associate
IKEA
07.2017 - 11.2018
GED -
Renton High School