25 Years in the Building Materials Industry. I am a hard worker and highly experienced in operations management, sales, warehouse management and delivery of various construction material.
Overview
24
24
years of professional experience
Work History
Outside Sales Representative
Interior Exterior Building Supply
10.2020 - Current
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Collaborated with internal teams to fulfill orders and meet customer needs
Operations Manager
Interior Exterior Building Supply
12.2013 - 10.2020
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained new employees on proper protocols and customer service standards.
Warehouse Manager
Winnelson Plumbing Supply
05.2011 - 12.2013
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Coordinated driver dispatch to accomplish daily delivery requirements.
Partner/Business Owner
Auto Repair And Collision
03.2009 - 05.2011
Negotiated contracts with partners to give equitable terms to all parties.
Repaired vehicles to factory specifications.
Basic Book keeping
Operations Manager
Building Materials Wholesale
04.2000 - 05.2009
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.