Jason Hores
Hudson,MA
Summary
Proven leader with a track record of enhancing operational efficiency at Fmc through diligent maintenance and problem-solving. Excelled in leadership at Hudson Roller Inc, boosting customer satisfaction and team collaboration. Skilled in inventory control and interpersonal communication, adept at multitasking with a focus on results.
Overview
4
4
years of professional experience
Work History
Facility Operator
Fmc
Marlborough, MA
01.2024 - Current
- Reported building issues to building management to reduce safety concerns.
- Enhanced facility efficiency by conducting regular maintenance checks and implementing necessary repairs.
- Maintenance and Daily operations
Assistant Manager
Hudson Roller Inc
Hudson, MA
10.2020 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma - General Studies
Hudson High School
Hudson, MA06.2021
Skills
Planning and scheduling
Leadership and supervision
Building Maintenance
Employee Hiring
Emergency Preparedness
Problem-Solving
Multitasking and Organization
Problem-solving abilities
Reliability
Team Collaboration
Interpersonal Communication
Inventory Control
Adaptability
Timeline
Facility Operator
Fmc
01.2024 - Current
Assistant Manager
Hudson Roller Inc
10.2020 - 01.2024
High School Diploma - General Studies
Hudson High School