Jason Houghton
Phoenix,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inmate Release Specialist
Maricopa County Sheriffs Office
12.2023 - Current
- Input data into computer programs and filing systems.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry or document management.
- Updated documents such as municipal codes and city charters.
Sergeant
Army Reserves
08.2023 - Current
- Applied effective time management techniques to meet tight deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Field Service Technician
Interconnect
08.2023 - 11.2023
- Reviewed technical documentation to complete equipment maintenance and repair.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Network Engineer
U.S. Army Active Duty
08.2019 - 08.2023
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Assisted with implementation and support of network monitoring tools.
- Maintained company servers, computers, printers, cables and other equipment.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Education
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2026
High School Diploma -
Sunrise Mountain High School
Peoria, AZ05.2015
Skills
- Risk Assessment
- Technical Troubleshooting
- Networking protocol expertise
- Network Security
- Information security technology
- Network device monitoring
- Network configuration
- Network Troubleshooting
- Hardware Installation
- Cisco equipment familiarity
- Layer-2/3 protocols
Certification
Secret Security Clearance
Timeline
Inmate Release Specialist
Maricopa County Sheriffs Office
12.2023 - Current
Sergeant
Army Reserves
08.2023 - Current
Field Service Technician
Interconnect
08.2023 - 11.2023
Network Engineer
U.S. Army Active Duty
08.2019 - 08.2023
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Sunrise Mountain High School
Secret Security Clearance
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