- Gym Workouts
Jason Humphrey
Hendersonville,TN
Summary
Customer-focused sales and operations professional with 24 years of experience. Demonstrates a track record of success in commercial mitigation sales, enterprise sales, emergency services, ERP/WM software, and RFID inventory management solutions. Proven expertise in the employee benefits and health insurance industry, with a strong background in management, team building, emergency services, dock operations, and national packaging industries.
Overview
25
25
years of professional experience
Work History
COMMERCIAL ACCOUNTS MANAGER
Servpro Commercial, LLC.
07.2023 - Current
- Streamlined account management processes for improved efficiency and productivity.
- Coordinated with credit management teams to evaluate credit risks associated with new or existing commercial accounts accurately.
- Provided comprehensive financial analysis, enabling clients to make informed decisions regarding their accounts.
- Increased client satisfaction by effectively managing commercial account portfolios and providing exceptional customer service.
- Optimized internal processes and systems for managing commercial accounts, resulting in reduced manual effort and improved overall efficiency.
BUSINESS OWNER
Elevate Enrichment Center
06.2020 - Current
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
Senior Sales Manager
Technology Group International
02.2017 - 05.2023
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
Global Sales Manager
SATO Global Solutions
01.2016 - 01.2017
- Introduced innovative sales techniques resulting in enhanced productivity levels across the department.
- Increased global sales by developing and implementing effective sales strategies and tactics.
- Created customized proposals tailored specifically towards client needs and objectives resulting in higher conversion rates.
- Participated in international trade shows, conferences, and events to expand brand awareness on a global scale.
- Successfully penetrated emerging markets by identifying key players, establishing local distribution networks, and adapting product offerings accordingly.
GLOBAL STRATEGIC PARTNERSHIP MANAGER
SATO Global Solutions
01.2015 - 01.2016
- Built a solid network of industry contacts, facilitating introductions and opening doors to potential collaborations.
- Utilized CRM systems to manage pipeline of partnership opportunities, driving progress towards business goals.
- Supported partners through product training sessions, ensuring proper usage of integrated solutions in their operations.
- Developed partnership strategies for expanding market reach and increasing revenue opportunities.
SENIOR ASSOCIATE
HFG Benefits
11.2009 - 01.2015
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
SALES ASSOCIATE
HFG Benefits
08.2004 - 11.2009
- Built relationships with customers to encourage repeat business.
DOCK OPERATIONS SUPERVISOR
Roadway Express
03.2004 - 08.2004
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
SERVICE MANAGER
FedEx Ground
05.2002 - 03.2004
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
PACKAGE HANDLER
FedEx Ground
01.2002 - 05.2002
DOCK OPERATIONS
Roadway Express
11.1999 - 06.2001
Education
BACHELOR OF ARTS - HISTORY
Middle Tennessee State University
Murfreesboro, TN05.1999
Skills
- Data-driven decision-making
- Client acquisition
- Relationship Management
- Influencing Others
- Assertiveness
- CRM software proficiency
- Account growth
- Deal Closing
Leadership Experience
- Board of Directors, Japanese American Society of Tennessee (JAST), 2015, 2016, 2017
- Chamber of Commerce, Memphis, TN, 2016
- Top Producer, HFG Benefits, 2006, 2007, 2008, 2009
- Service Manager of the Year, FedEx Ground, 2002
Professionalreferences
- Alex Smith, Technology Group International, Vice President, 773.680.0898
- Steve Botts, HFG Benefits, President, 615.347.2542
- Jim Vinson, SATO Global Solutions, Vice President of Global Operations (retired), 901.493.6513
Community Service
- Coaching Experience, Soccer, Baseball, Football, Basketball, 2011 – 2021
- Volunteer Experience, Haiti Mission Trip Leader, 2010, Men of Valor Prison Inmate Mentor, 2011, David’s Men Ministry Group Leader, 2011 – 2014, Deacon, Long Hollow Baptist Church, 2013 – 2014, Foster Parent, 2014 – 2020
Career Overview
Involved in all aspects of selling commercial mitigation contracts and emergency service plans to Healthcare, Hospitality, Property Management, Retail, Entertainment, Transportation, and Financial vertical markets, Prospecting and selling ERP software to small and midmarket manufacturers and distributors, Maintain probable sales forecast/pipeline, Monitor customer and prospect interactions through CRM software, Coordinate implementation efforts for new customers through project managers, Define sales process for a start-up software solutions company, Experienced in prospecting, pipeline building, securing and closing business, Identify target opportunities and contribute to the end-to-end strategy of products, services and solutions architecture to be used in state-of-the-art track and trace integration, Set up and host large-scale tradeshows, networking and promotional events, Design, promote and sell turn-key software logistics systems requiring hardware, software, consumables and integration services, Selling RFID, barcode and other types of Auto Integrated Data Collections systems for asset management and inventory carriers, Price proposals for hardware, software and business process reviews, Organize and lead public speaking engagements regarding consistent changes in healthcare, Secure and manage employee benefits for essential accounts, Develop market analysis reports for corporate executive identifying new growth opportunities, Analyze existing market data to develop account management SOPs, Facilitate logistics and transportation coordination, Skilled in efficiency management, inventory management, and freight bill control, Lead and manage teams of workers and dock supervision of union employees, Experienced in hiring, overseeing and terminating of employees, Responsible for leading pre-shift meetings and maintaining work safety, Recruit and manage corporate clients in manufacturing, distribution, and logistics vertical markets, Manage a portfolio of over 125+ commercial clients in Healthcare, Hospitality, Property Management, Retail, Entertainment, Transportation, and Financial vertical markets, Participate in joint sales calls with accounts and their employees, In charge of providing corporate outings for clients to PGA tour events such as The Masters, The Players Championship, and the FedEx Cup Tour Championship, Established and maintained relationships with over 2,100 independently owned and operated franchises, Conduct facility visits and workflow evaluations for potential clients throughout USA, Canada, and Mexico, Guide clients through internal business process reviews, Provide continuous sales support and account management, Lead PPACA compliance workshops and symposiums for clients
Interests
Timeline
COMMERCIAL ACCOUNTS MANAGER
Servpro Commercial, LLC.
07.2023 - Current
BUSINESS OWNER
Elevate Enrichment Center
06.2020 - Current
Senior Sales Manager
Technology Group International
02.2017 - 05.2023
Global Sales Manager
SATO Global Solutions
01.2016 - 01.2017
GLOBAL STRATEGIC PARTNERSHIP MANAGER
SATO Global Solutions
01.2015 - 01.2016
SENIOR ASSOCIATE
HFG Benefits
11.2009 - 01.2015
SALES ASSOCIATE
HFG Benefits
08.2004 - 11.2009
DOCK OPERATIONS SUPERVISOR
Roadway Express
03.2004 - 08.2004
SERVICE MANAGER
FedEx Ground
05.2002 - 03.2004
PACKAGE HANDLER
FedEx Ground
01.2002 - 05.2002
DOCK OPERATIONS
Roadway Express
11.1999 - 06.2001
BACHELOR OF ARTS - HISTORY
Middle Tennessee State University