Jason Hunt
New Caney,TX
Summary
Thank you for taking the time to read a little about me. I know hiring a new employee is a hard and frustrating thing this day in time; but I want whoever reads this to know that I will treat my job like it is my own company if given the chance and by God's Grace, you will not be disappointed.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Comfort Advisor/ Sales
Air Houston Mechanical
04.2023 - Current
- Many previous and as needed duties also.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
- Worked with commercial clients to assess current systems and needs and build advantageous proposals.
- Set up new contracts for products and services and coordinated transition to installation team.
- Sales- B2B & B2C
- Inventory
- Sales Manager
- Service Manager
- Maintenance
- P&L
- Estimating
- Blue Prints
Comfort Advisor/ Project Manager
North Point Heat & Air
02.2021 - 04.2023
- In Charge of estimating commercial jobs. Included: estimate, paperwork, contract, managing job, ordering equipment and staying in project costs.
- Bidding Residential jobs, ordering the equipment, overseeing the project to customers satisfaction, collecting payment.
- Keeping customers informed of rebates, promotions and financing.
- Keeping customers informed of all North Point Air products and services.
- Overseeing commercial projects. (Long periods of time)
- Engaged customers with friendly conversation to uncover needs and build trust.
- Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
- Set up new contracts for products and services and coordinated transition to installation team.
- Worked with commercial clients to assess current systems and needs and build advantageous proposals.
- Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
- Overseen 3 to 10 projects at a time.
General Manager of Operations
Air Houston Mechanical
02.2013 - 03.2020
- Oversee the following but not limited to:
- Schedule, direct and provide technical support for HVAC technicians to meet service demands and customer's expectations
- Recruit, interview, hire and train HVAC technicians as required to meet workload demands, and company or customer expectations and requirements
- Supervise and direct the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
- Review technician's work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
- Responsible for HVAC technicians' performance appraisals, reviews and for setting improvement goals per company requirements
- Establish and maintain a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
- Conduct group and one-on-one meetings with technicians as required for training, evaluation and general communication; participate and/or conduct regularly scheduled departmental safety/informational meetings
- Communicate regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
- Communicate daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
- Maintain communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department
- Develop and monitor budgets, goals and objectives to insure departmental profitability
- Review work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables
- Specify and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met
- Ensure that all company/department policies are being followed by all HVAC technicians
- Oversee assigned HVAC service vehicles, monitors vehicles to ensure they are being maintained and operated as required and used according to company policy
- Monitor HVAC service vehicles to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained
- Keep current with latest factory OEM training on current products, coordinates HVAC technician training and maintains training records to ensure personnel maintain proficiency in preventive maintenance, start-up, trouble-shooting, and repair of supported equipment
- Generate sales leads; and promote and develop maintenance/service agreements; estimates and generates bids for contract projects/work
- Manage larger installation, start-up and commissioning projects; coordinate and direct a team of technicians and/or installing contractors; performs pre start-up inspections and completes turnover of equipment to owner
- Dispatching/setting calls/taking calls & Invoicing
- Increased profit by streamlining operations.
- Led hiring, on boarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed 14 employees
General Manager of Operations
ATMA Home Services
06.2000 - 01.2014
- Scheduling jobs, job costing/budgeting, payroll, supervise employees, oversee jobs in field, interview potential employees, hire new employees, terminate employees if needed. Invoice and collect payment. Customer service.
- Trained, coached and mentored staff to support smooth adoption of new programs.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Increased profit by streamlining operations.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed 25 to 30 Employees
Education
High School Diploma -
Nimitz High School
Houston, TX01.1996
Skills
- Customer service
- Dispatching
- Negotiation
- Team development
- Carpentry
- Schematics
- Microsoft Office
- Microsoft Excel
- Business development
- Account management
- Managerial problem-solving
- Training
- Supervising experience
- Profit & Loss
- Technical Support
- B2B sales
- Organizational skills
- Sales
- B2C
- Attention to detail
Certification
- Driver's License
- EPA Technician Certification
Languages
English
Native or Bilingual
Certifications
EPA Universal Certification
Service Titan (Very experienced)
Timeline
Comfort Advisor/ Sales
Air Houston Mechanical
04.2023 - Current
Comfort Advisor/ Project Manager
North Point Heat & Air
02.2021 - 04.2023
General Manager of Operations
Air Houston Mechanical
02.2013 - 03.2020
General Manager of Operations
ATMA Home Services
06.2000 - 01.2014
High School Diploma -
Nimitz High School