Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Home Health Aide
ALMA CARE SERVICES LLC
05.2021 - Current
Home Caregiver
Self-Employed
10.2019 - Current
Provided care coordination and attended to the personal needs of the patient
Learned and resourced social programs to assist the patient
Actively participated in and ensured mental health counseling was utilized
Began a degree program in Psychology and Mental Health.
Store Manager
Barnes & Noble College
12.2010 - 10.2019
Managed sales and Customer Service
Trained and Followed up with staff
Analyzed Sales Trends and Execute Buying Decisions
Built and managed campus contracts and relationships
Contract Management, Sales Management, and Customer Service.
Text Manager
Follett Higher Education Group
06.2008 - 06.2010
Built and Develop Relationships with Campus Faculty and Staff
Make Buying Decisions
Managed Staff and Operations of the textbook department.
Area Manager
Borders
09.1998 - 07.2007
Analyzed sales trends and Followed up with Store Managers, and reported progress and action plans to the Regional Director
Partnered with Store Managers in Performance Management
Participated in Steering Committees to Drive and Develop Company Strategies
Project Manager for UK Day-by-Day Calendar venture.
Education
Psychology -
Southern New Hampshire University
05.2027
Diploma, College Prep -
Quabbin Regional Jr/Sr High
01.1990
Skills
Patient Care
Care Plan Management
Team Management
Time Management
Problem-Solving
Customer Service
Microsoft Outlook, Word, and Excel
Customer Relations
Training and mentoring
Decision-Making
Exceptional interpersonal communication
Relationship Building
Projects
Day by Day Calendar London, England, 09/2004, 03/2005, Borders, This was a ground-up project to grow the UK's Seasonal Business of Borders Group. The project included five test market locations in London, Birmingham, Solihull, and Brighton, England.
Timeline
Home Health Aide
ALMA CARE SERVICES LLC
05.2021 - Current
Home Caregiver
Self-Employed
10.2019 - Current
Store Manager
Barnes & Noble College
12.2010 - 10.2019
Text Manager
Follett Higher Education Group
06.2008 - 06.2010
Area Manager
Borders
09.1998 - 07.2007
Psychology -
Southern New Hampshire University
Diploma, College Prep -
Quabbin Regional Jr/Sr High
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