Jason Innis
West Palm Beach
Summary
Accomplished and articulate professional with over 15 years of experience delivering exceptional results in Talent Acquisition, Recruiting, Expediting & Distribution, Guest Relations, and Food Safety. Proven ability to build and maintain strong relationships through superior customer service, fostering trust, and driving organizational success. Recognized for strategic problem-solving, operational excellence, and a results-oriented approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Recruiter/Talent Acquisition Partner
TrueBlue
08.2021 - Current
- Lead end-to-end recruiting for exempt and non-exempt roles across food service, luxury retail, and manufacturing, supporting clients nationwide in a fully remote environment.
- Act as a strategic advisor to hiring managers, providing guidance on role design, market conditions, and hiring best practices.
- Own recruiting operations including requisition management, sourcing strategy, virtual interview coordination, and offer support.
- Drive continuous improvement initiatives to streamline workflows, improve time-to-fill, and enhance candidate experience.
- Partner with HR Business Partners on workforce planning, hiring priorities, and long-term talent needs.
- Maintain deep market knowledge to inform sourcing strategies and competitive positioning.
Commodity Inspector, Talent Acquisition Recruiter
Holland America Group – Princess Cruises Ltd.
05.2006 - 02.2020
- Reviewed, inspected, and validated 150+ weekly Food & Beverage purchase orders across multiple operational sites, ensuring accuracy, and timely processing in a fast-paced environment.
- Inspect and audit recruitment and selection processes for compliance with company policies and legal regulations
- Review job postings, interview procedures, and hiring decisions for fairness and accuracy for Receiving & Quality Control Department
- Conducted quality assurance oversight of delivered commodities, verifying adherence to company specifications, regulatory standards, and contractual requirements.
- Supervised and trained inspection and expediting staff, providing remote friendly coaching, process documentation, and performance feedback to ensure consistency across locations.
- Evaluated supplier performance metrics, identified quality deficiencies, and collaborated with internal stakeholders to refine specifications and procurement strategies.
- Reviewed, processed, and documented credit memos for quality discrepancies supporting four global cruise brands, ensuring accurate financial reconciliation and audit readiness.
- Served as a primary liaison between global vendors,internal departments, and operational teams, maintaining clear communication across time zones.
- Promoted and supported the adoption of environmentally sustainable vendor solutions, hiring supply chain operation employees with corporate sustainability initiatives.
Education
Master of Science - Tourism Studies
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL01.2004
Skills
- Experience conducting audits or inspections
- Conflict resolution and investigative skills
- Quality Assurance
- Quality Control
- Quality Inspection
- Warehouse Management
- Recruitment
- Certification in HR, compliance, or auditing (eg, SHRM, HRCI, ISO auditing
- Operations Management
- Warehouse experience
- Time management
- Customer service
Certification
- OSHA/HESS Certified Training
- Safety Practices for Shore-Side/Shipboard Compliance, 2019 HACCP
- Certification, Florida Atlantic University, 2016/2006 Guest Lecturer
- Nova Southeastern University, Logistics & Supply-Chain Management, 2012
- Johnson & Wales University, Cruise Operations Management, 2010/2008/2009
- Featured in Johnson & Wales University Magazine, Alumni Publication, 2009/1999
Timeline
Senior Recruiter/Talent Acquisition Partner
TrueBlue
08.2021 - Current
Commodity Inspector, Talent Acquisition Recruiter
Holland America Group – Princess Cruises Ltd.
05.2006 - 02.2020
Master of Science - Tourism Studies
FLORIDA INTERNATIONAL UNIVERSITY