Experienced Environmental & Restoration professional with over 9 years of experience in the Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Hands-on with previous positions which include Technician and Supervisor . Successfully oversaw diverse projects that were affected by fire, water, and microbial damage.
Perform pre-renovation & pre-demolition environmental surveys, and generate reports corresponding to each project.
Perform microbial inspection and air testing. Analize lab reports, and generate reports corresponding to each project.
Perform ambient, personal, and clearance air samples related to asbestos abatement projects.
Aid in hands-on training for asbestos related jobs.
Responsible for completing mitigation projects to pre-determined budget, maintaining time parameters and quality standards while taking an active role in company growth by consistently providing quality customer service to promote growth and retention. Hold pre-determined schedules and work with subcontractors to complete projects that satisfy customer standards.
Responsible for planning and overseeing property loss situations to help mitigate damage in both residential and commercial structures, including employee scheduling, daily documentation, customer communication, comprehensive moisture mapping, budgeting, cost-tracking, and billing. Oversaw and optimized work of multiple Restoration Technicians performing high-quality mitigation work.
While a full-time, student I was responsible for Sorting items according to its destination, while packing boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight, along with preventing load shifting or damage by using bracing and strapping techniques.
Communication
Leadership
Client Communication
Customer Service
Problem Solving Skills
Computer Knowledge