Jason J

Work History

Graphic Packaging

06.2011 - Current

Supported staff members through timely completion of administrative tasks, increasing overall productivity.
Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
Proofread and edited documents for accuracy and grammar.
Oversee all scheduling of products to run to meet customer demands
Oversee all training and hiring of new employees
Oversee and approve orders for toolimg for cutting department
Set up sales associates meetings and vendors meeting.
Quality control in the department
Manage 4 shift of employees over 100 employees
Travel to customers to handle quality issues or resolve issues to keep relations with the customers

Elkay Southern

08.2002 - 05.2011

Interceded between employees during arguments and diffused tense situations.
Kept high average of performance evaluations.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

Graphic Packaging

06.1996 - 07.2002

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about sizing, accessories, and merchandise care.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Helped customers locate products and checked store system for merchandise at other sites.
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built customer loyalty and retention by delivering excellent shopping experiences.