Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic

Jason Jacobi

Little Rock,AR

Summary

Dynamic kitchen professional with proven expertise in staff coordination and problem-solving, significantly enhancing back-of-house operations and adhering to food safety standards. Notable achievements include ServSafe Certified, supplier negotiations and implementing waste reduction strategies, resulting in improved order accuracy. Core competencies include inventory management, staff training, and exceptional customer service, underpinned by strong leadership and communication skills. Committed to driving efficiency in food service management while cultivating team productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Driver

Door Dash
Little Rock, AR
05.2024 - Current
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Performed pre-trip inspections of the delivery vehicle.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Reported delays and accidents to stations using telephones.
  • Notified customers of delays to decrease calls to support.
  • Handled customer service complaints with the utmost professionalism.
  • Navigated routes with relevant map programs and GPS systems.
  • Adhered to all applicable traffic laws while driving.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Kitchen Manager

Camp Taco
Little Rock, Arkansas
02.2023 - 05.2024
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Trained new employees on kitchen procedures and policies.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and health and safety regulations.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Assisted staff by serving food and beverages or bussing tables.

Line Cook

Camp Taco
Little Rock, Arkansas
10.2022 - 02.2023
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Assisted in prep work such as washing vegetables or butchering meat.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections..
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Cleaned food prep, cooking, and refrigeration equipment to sanitize and prevent food-borne illness.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Cooked, fried, and grilled multiple orders simultaneously during busy periods.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Received, restocked, and stored food and supplies.

Grill & Line Cook

Heights Tacos and Tamales
Littlerock, Arkansas
04.2016 - 08.2022
  • Completed day-to-day duties accurately and efficiently.
  • Conducted deep cleaning on a regular basis.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Stocked and restocked kitchen supplies as needed.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Server

Dam Good Pies
Little Rock, Arkansas
01.2015 - 06.2016
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Front of House Staff

YaYas Euro Bistro
Little Rock, Arkansas
04.2014 - 05.2015

Front of House Staff

Del Frescos
Little Rock, Arkansas
07.2013 - 08.2014

Busser/Line Cook

Red Lobster
Little Rock, Arkansas
12.2012 - 12.2013

Server

Genghis Grill
Little Rock, Arkansas
05.2012 - 02.2013

Education

High School Diploma -

Parkview Magnet High School
Little Rock
05-2012

Skills

  • Scheduling
  • Purchasing
  • Recipe creation
  • Employee monitoring
  • Recruitment
  • Supplier negotiation
  • Food preparation and safety
  • BOH operations
  • Inventory control
  • Recipes and menu planning
  • First Aid
  • ServSafe certification
  • Staff training and development
  • Scheduling coordination
  • Multitasking and organization
  • Sanitation standards
  • Waste reduction

Accomplishments

  • Eagle Scout

Certification

  • ServSafe Certified

Languages

Spanish
Limited
Japanese
Elementary

Affiliations

  • Gaming
  • Language Studies
  • Outdoor Activities
  • Traveling
  • Soccer

Timeline

Delivery Driver

Door Dash
05.2024 - Current

Kitchen Manager

Camp Taco
02.2023 - 05.2024

Line Cook

Camp Taco
10.2022 - 02.2023

Grill & Line Cook

Heights Tacos and Tamales
04.2016 - 08.2022

Server

Dam Good Pies
01.2015 - 06.2016

Front of House Staff

YaYas Euro Bistro
04.2014 - 05.2015

Front of House Staff

Del Frescos
07.2013 - 08.2014

Busser/Line Cook

Red Lobster
12.2012 - 12.2013

Server

Genghis Grill
05.2012 - 02.2013

High School Diploma -

Parkview Magnet High School

Similar Profiles

CREATE PROFILE
Jason Jacobi