Goal-oriented sales professional with strong customer relationship management skills. Proven ability to close deals and enhance customer satisfaction through effective follow-up strategies.
Overview
9
9
years of professional experience
Work History
Sales
Chevy of Wooster
Wooster
07.2019 - 12.2025
Provided excellent customer service during vehicle sales process.
Established rapport with clients to understand their vehicle preferences.
Demonstrated vehicle features and answered customer inquiries effectively.
Maintained up-to-date knowledge of automotive industry trends and inventory.
Utilized CRM software to track customer interactions and follow-up communications.
Developed relationships with potential buyers through phone calls and emails.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Followed up with customers to build long-term relationships and successful referrals.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Server
Wild eggs
Cincinnati
01.2017 - 12.2018
Provided exceptional customer service in a fast-paced dining environment.
Managed multiple tables while maintaining attention to customer needs.
Processed guest orders accurately using point-of-sale system.
Maintained cleanliness and organization of dining area throughout shifts.
Supported team during busy shifts by efficiently clearing and resetting tables.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Palomino
Cincinnati
04.2017 - 06.2018
Provided exceptional service to high volume of daily customers.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Informed customers of daily specials and signature menu items.