Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Jason (Jay) Rivituso

Summary

Dynamic education technology professional with over 8 years of experience in product leadership and implementation, excelling in fast-paced, autonomous environments with a strong bias for action. Experience includes the application of advanced AI and large language models in production settings, driving the development and evaluation of innovative AI features, such as agentic workflows. Proven ability to align complex cross-functional stakeholders by translating intricate information into actionable insights. Committed to leveraging extensive technical knowledge and a robust background in educational technology platforms to spearhead strategic initiatives aimed at enhancing learning through cutting-edge technology.

Overview

2026
2026
years of professional experience

Work History

Principal Product Manager (Functional Architect)

Workday
2022 - Current
  • Spearheaded the Academic Requirement Management Agent, partnering with the Workday ML team to advance the prototype and deliver a successful demo that garnered positive feedback from early implementers and leadership commitment.
  • Conceptualized and created proof of concept for for Workday Student’s first AI-powered feature (leveraging generative AI to provide students with key registration information).
  • Drove product alignment and market positioning during key sales cycles by serving as a Product SME in strategic demonstrations; effectively translating complex technical features into clear, customer-specific value propositions to directly influence deal momentum and accelerate adoption.
  • Architected and delivered a functional prototype leveraging Workday Skills Cloud and Machine Learning to automatically derive and persist market-relevant skills from academic course data, solving a critical student record enrichment challenge and setting the foundation for future AI-driven product capabilities.
  • Drove the critical Program Flexibility initiative, a complex, multi-year cross-functional project enabling Workday Student to support nontraditional academic programming; conducted research and organized teams to identify all dependencies, secure alignment across departments, and establish a clear, aggressive release timeline.
  • Served as the key representative for cross-team initiatives, providing guidance and strategic direction to impacted functional and technical groups.
  • Ensured the scalability of designs for new functionality, delivering iterative solutions that met both short and long-term customer needs.
  • Applied technical knowledge of Workday Extend (Cloud Platform) to immediately support complex market entry solutions, including Texas state compliance and the Australia/New Zealand market expansion.
  • Drove product development lifecycle, from concept through launch, ensuring timely delivery of features.
  • Analyzed market trends and customer feedback to inform product roadmap and prioritize features.
  • Mentored and coached other Product Managers on Workday frameworks, design patterns, and cross-team dependencies.
  • Reviewed sales, customer concerns, and new opportunities to drive product strategy at planning sessions.

Senior Consultant | Implementation Strategy Architect

Workday
2017 - 2022
  • Guided customers through strategic design decisions on complex system modules, including Student Records, Curriculum Management, Registration, & Academic Advising, consistently receiving high marks for expertise and delivery.
  • Worked collaboratively to establish first deployment methodology for Student product, and served as SME to adopt methodology to new customer types & markets.
  • Spearheaded a cross-functional initiative to optimize the pre-qualification stage of the sales pipeline, resulting in a streamlined process that focused on high-priority customer needs and accelerated time-to-close for prospective accounts.
  • Functional lead for large-scale Workday Student implementations for major universities, serving as the primary liaison between technical teams and customer stakeholders.
  • Trained and mentored junior consultants, fostering a culture of knowledge-sharing and high-quality solution delivery.
  • Conducted workshops to educate clients on product features, driving adoption and utilization of systems.
  • Crafted comprehensive documentation outlining best practices for deployment and system optimization initiatives.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Director, Academic Operations

Northeastern University
2012 - 2017
  • Provided leadership for a team of four professional staff responsible for managing and supporting Registrar operations and compliance, data management, and academic program administration.
  • Served as functional lead and business analyst for faculty management module in Salesforce. Acted as liaison between functional and technical teams to ensure mutual understanding of process and system requirements.
  • Built custom SharePoint-based curriculum management approval and tracking system that served as system of record for hundreds of academic and operational changes each year.

Assistant Director, Academic Programs

Northeastern University
2008 - 2012
  • Supported operations and student services for successful launch of multiple international partnership programs in the United States and Singapore.
  • Increased enrollment in undergraduate “Fast-Track” degree completion programs by 200% while significantly increasing admission standards to comply with accreditation requirements.
  • Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
  • Enhanced team productivity by leading efforts for streamlining administrative processes.

Education

MBA - Corporate Finance

Northeastern University

Bachelor of Arts - Communication

University of Rhode Island

Skills

  • Product Strategy & Roadmap
  • AI/ML Product Design & Evaluation
  • Sales Enablement
  • Stakeholder Management
  • Applied Machine Learning (ML)
  • Education Technology
  • Cloud-Native Solutions
  • Data Product Architecture
  • API Integration
  • Agentic Workflows

Skills

Product Strategy, Roadmap Development, Cross-Functional Leadership (xPA), Technical Product Lifecycle (Conception to Launch), Release and Product Launches, Iterative Design/Analysis, Stakeholder Management, Go-to-Market Strategy, Educational Technology Platforms, AI/ML and Language Technologies, Cloud Platform Features and Solutions, Scalable System Architecture, SaaS, Workday Extend (Cloud Platform), API Design, Data Analysis, Higher Education (Admissions, Curriculum, Student Records, Advising), Workday Student, HCM, Financials Touchpoints, Regulatory Compliance

Timeline

Principal Product Manager (Functional Architect)

Workday
2022 - Current

Senior Consultant | Implementation Strategy Architect

Workday
2017 - 2022

Director, Academic Operations

Northeastern University
2012 - 2017

Assistant Director, Academic Programs

Northeastern University
2008 - 2012

MBA - Corporate Finance

Northeastern University

Bachelor of Arts - Communication

University of Rhode Island
Jason (Jay) Rivituso