Summary
Overview
Work History
Education
Skills
Timeline
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JASON JEAN

Brooklyn,NY

Summary

Proven professional with a track record of ensuring passenger safety and maintaining strict cleanliness standards, as demonstrated at City Of New York/DSNY. Skilled in customer service and critical thinking, I excel in cultivating productive relationships and achieving performance metrics. Expertise in safe work practices and customer needs assessments drives exceptional results.

Overview

19
19
years of professional experience

Work History

Courtesy Shuttle Driver

SkyHop Global
11.2023 - Current
  • Deliver passengers to destinations safely and on time. Help passengers with luggage, and politely answer questions.
  • Courteous transportation of passengers between hotel and all major airports within Tri-state area.
  • Observe city, street and highway driving regulations and take necessary driving precautions when transporting passengerss. Follow applicable traffic regulations and traffic laws.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing. Ensure that van is clean and well-maintained.

Sanitation Worker

City Of New York/DSNY
07.2021 - Current
  • Operate NYS Class B vehicles on daily route to collect materials from residential homes daily. Drive more than 30 miles each day to serve customers and collect 10+ tons of discarded materials.
  • Conduct pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns. Inspect and ensure safety standards of truck are properly established prior to route.
  • Maintained tight timetables and strict safety standards by smoothly dismounting and remounting trucks at each stop.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.

Operations Supervisor

Iron Mountain/Make Space
07.2020 - 06.2021
  • Motivated and trained employees to maximize team productivity. Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
  • Trained and guided team members to maintain high productivity and performance metrics. Assisted in recruiting, hiring and training of team members.
  • Monitored supply chain and managed logistics functions for company. Conducted root cause analysis in deficient areas to identify and resolve central issues.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety.

Officer; Relationship Manager

Bank Of America
08.2005 - 03.2020
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products. Worked with clients to address and respond to client's issues.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Education

Associate of Arts - Business Administration

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Passenger Assistance & Maintain Passenger Safety
  • Bus Driving/Valid CDL
  • Customer Needs Assessments
  • Safe Work Practices
  • Trash Collection
  • Critical Thinking
  • Machinery Cleaning
  • Cultivating Productive Relationships
  • Warehouse Operations
  • Sales Expertise
  • Financial Advising
  • Customer Service

Timeline

Courtesy Shuttle Driver

SkyHop Global
11.2023 - Current

Sanitation Worker

City Of New York/DSNY
07.2021 - Current

Operations Supervisor

Iron Mountain/Make Space
07.2020 - 06.2021

Officer; Relationship Manager

Bank Of America
08.2005 - 03.2020

Associate of Arts - Business Administration

Kingsborough Community College of The City University of New York
JASON JEAN