Jason Jernigan
Muskogee,OK
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Great customer service skills. Marketing skills. Excellent leader that has good rapport with other employees.
Overview
2027
2027
years of professional experience
Work History
Manager /Bartender
Rib Crib Bbq & Grill
Muskogee, OK
04.2006 - Current
- Supervised daily bar operations to ensure high-quality customer service.
- Trained and mentored junior bartenders on beverage preparation techniques.
- Developed innovative cocktail recipes to enhance menu offerings and customer experience.
- Managed inventory levels, ordering supplies, and minimizing waste effectively.
- Implemented efficient work processes to streamline drink service during peak hours.
- Collaborated with kitchen staff to coordinate food pairings with beverage selections.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Corporate Trainer
Rib Crib Bbq & Grill
Muskogee, OK
2007 - 2011
Manager
Metro PCSInc
Muskogee, OK
04.2013 - 2016
- Managed team performance to achieve sales targets and improve customer satisfaction.
- Developed training programs for staff to enhance product knowledge and service delivery.
- Analyzed market trends to identify opportunities for expanding service offerings.
- Coordinated promotional campaigns to increase brand awareness and drive foot traffic.
- Implemented inventory management systems to streamline stock control processes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Chili's Restaurant
Muskogee, OK
04.2011 - 2013
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to deliver timely food orders.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Accurately processed transactions using point-of-sale systems, reducing errors.
- Managed multiple tables efficiently during high-volume shifts, demonstrating adaptability.
- Resolved customer complaints professionally, ensuring positive outcomes and retention.
Manager
Sonic Drive-in
Ft Gibson,Ok
04.1999 - 2003
- Established relationships with vendors to negotiate favorable terms and pricing structures.
- Led cross-functional meetings to align departmental goals with corporate strategy.
- Monitored key performance indicators to assess operational efficiency and effectiveness.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma - All
Fort Gibson
Fort Gibson, OK2002
Timeline
Manager
Metro PCSInc
04.2013 - 2016
Server
Chili's Restaurant
04.2011 - 2013
Manager /Bartender
Rib Crib Bbq & Grill
04.2006 - Current
Manager
Sonic Drive-in
04.1999 - 2003
Corporate Trainer
Rib Crib Bbq & Grill
2007 - 2011
High School Diploma - All
Fort Gibson