JASON JOHNSON
Arcadia,CA
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
17
17
years of professional experience
Work History
IT Manager
Foothill Gold Line Construction Authority
07.2013 - Current
- Streamlined and optimized IT infrastructure by implementing innovative solutions, resulting in 20% increase in overall efficiency.
- Led team of IT professionals, providing guidance and support to ensure successful project completion within designated timeframes.
- Implemented rigorous security protocols and enhanced data protection measures, reducing cybersecurity threats and ensuring compliance with industry regulations.
- Collaborated with cross-functional teams to develop and execute IT strategies aligned with business goals, resulting in significant cost savings.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
Server Administrator
Achieve Technology Services
08.2010 - 07.2013
- Designed and implemented virtualization strategies, maximizing hardware utilization while reducing costs associated with physical infrastructure expansion.
- Troubleshoot and rebuild existing servers and configure hardware and software in accordance with standards and operational requirements
- Respond to all server related requests, troubleshoot problems and perform repairs as needed to maintain server availability
- Ensured consistent and acceptable levels of server performance through optimization
- Provided data recovery, maintenance and backup processes and ensured space requirements were met
- Formulated monitoring procedures and enforced server security policy
- Ensured data security through implementation of robust access controls and regular vulnerability assessments.
Desktop Support Administrator
Achieve Technology Services
01.2007 - 08.2010
- In contracted service to Foothill Gold Line Construction Authority, and responded to all Level 1, Level 2 and Level 3 help desk requests by assisting clients who were experiencing any procedural or operating difficulty with applications, products or services
- Ensured that prompt and effective solution were provided to all problems
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Bachelor of Science - Business Management
07.2023
GPA 4.00
Technological Entrepreneurship And Management
2018-2021
GPA 3.94
Associate of Arts - Information Technology and Networking
09.2015
High school diploma -
06.1992
Skills
- Extensive knowledge of Microsoft Windows operating systems
- Experience with Office 365 administration, Microsoft Entra, and Microsoft Intune enrollment and administration
- Experience with remote helpdesk and IT support
- Network Administration
- Technical Troubleshooting
- Team Development
- IT Asset Management
- Experience with SonicWALL firewalls
- Experience with Dell switches
Timeline
IT Manager - Foothill Gold Line Construction Authority
07.2013 - Current
Server Administrator - Achieve Technology Services
08.2010 - 07.2013
Desktop Support Administrator - Achieve Technology Services
01.2007 - 08.2010
University of Phoenix - Bachelor of Science, Business Management
Arizona State University - , Technological Entrepreneurship And Management
University of Phoenix - Associate of Arts, Information Technology and Networking
Monrovia High School - High school diploma,
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