Jason Johnson
Antelope,CA
Summary
Experienced and reliable inventory work with over 15 years in stock auditing, cycle counts, damages, repacks, and performing inventory investigations. Demonstrates strong proficiency in operating inventory management systems to ensure smooth and efficient operations. Committed to maintaining high levels of efficiency and accuracy.
Overview
15
15
years of professional experience
Work History
Warehouse Inventory Specialist
Ace Hardware
08.2021 - Current
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
- Conducted weekly cycle counts to maintain accurate inventory records and identify discrepancies promptly.
- Improved order accuracy with thorough inventory audits and regular stock checks.
- Maintained clear communication with fellow team members, ensuring smooth operations throughout each shift.
- Completed physical inventory counts each month.
Sr. Customer Service Representative/Warehouse support
Maximus/Health Care Options
08.2014 - 08.2021
- Process Enrollment and Disenrollment’s for Medi-cal and Cal MediConnect plans
- Receive incoming phone calls and assist caller within a timely manner
- Process choice forms requesting plan enrollment
- Educate callers on all options available to beneficiary’s with Medi-care and Medi-cal
- Train new CSR’s to take incoming phone calls and provide correct information
- Coach CSR’s on incorrect information and provide feedback to improve performance
- Inventory of all headset’s, monitors, computers, keyboards, mice, chairs, phones, and back up battery’s use in the call center
- Organize and store all additional equipment not in use
- Utilize all online forms and call experience during phone calls to provide correct information for all scenarios
- Provide assistance to other departments by taking phone outside my job description
- Answer escalated phone call with a calming tone of voice and an understanding of their problems
- Utilized forklift and reach to organize warehouse racks, load and unload trucks, prepare pallets for staging and verification
- Count and inspect returned provider directories for damage and recirculation
- Drive company truck to pick up bulk mail and delivered to mailing department
- Deliver and Pick up office equipment and supplies such as chairs, cubicles, and computers
- Maintain communication with sub-contractors and provide requested material’s such as Medi-cal enrollment forms.
Department 4
Home Depot
04.2014 - 08.2014
- Organized pallets of fright by department to be sent out and stocked on the sales floor
- Stocking merchandise onto shelves to achieve 100% in stock
- Organizing the sales floor to create a pleasant and safe shopping environment
- Operate reach trucks and order pickers to bring down merchandise safely from the overhead bays to the sales floor
- Scan all out’s twice a week for reorder and pack down
- Pack down all department overhead bays for 100% stock and organization.
Crew Member
McDonald’s
01.2013 - 08.2014
- Prepared food items as per the established standards
- Adhered to the quality and work standards of the chain
- Maintained the equipment, such as oven and grill, in proper condition
- Maintained cleanliness in the work stations
- Assisted the other staff members in taking orders
- Analyzed customer complaints and feedback for constant improvements.
Maintenance/Inventory Associate
Wal-Mart Stores, Inc.
06.2010 - 01.2012
- Inventory Associate: Utilized forklift to move and stack pallets outside and put fright on top of the steel shelves of store warehouse
- Scanned all new freight into store system and organized them by department for efficiency
- Unloaded freight of delivery trucks
- Organized pallets of fright by department to be stocked on the sales floor
- Maintenance Associate: Cleaned and stocked sanitary facilities
- Organized warehouse to create a more functional retail environment
- Utilized equipment to clean and wax floors
- Used forklift to move and stack pallets
- Cleaned bathrooms, sales floor, and backroom
- Cleaned and polished floors via Zamboni and other equipment.
Education
McClellan High School
Sacramento, CA01.2005
G.E.D -
Sunrise Tech Center
Citrus Heights, CA01.2012
Skills
- OSHA Forklift, Reach, Electric pallet jack, Order Picker Certified
- Microsoft Word, Excel, and PowerPoint
- computer software programs
- leadership
- communication
- Self-motivated
- Multitasking
- Quality control
- Time management
- Organization
- Safety compliance
- Teamwork
- Inventory control
- Shipping and receiving
- Attention to detail
- Delivery
Timeline
Warehouse Inventory Specialist
Ace Hardware
08.2021 - Current
Sr. Customer Service Representative/Warehouse support
Maximus/Health Care Options
08.2014 - 08.2021
Department 4
Home Depot
04.2014 - 08.2014
Crew Member
McDonald’s
01.2013 - 08.2014
Maintenance/Inventory Associate
Wal-Mart Stores, Inc.
06.2010 - 01.2012
McClellan High School
G.E.D -
Sunrise Tech Center
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