Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Johnson

Long Pond,PA

Summary

Results-driven Dispatch Supervisor with a proven track record at Amzack Inc., excelling in time management and problem-solving. Achieved a 98% on-time delivery rate as a Driver at Fastenal, showcasing exceptional customer service and attention to detail. Skilled in route planning and effective communication, ensuring seamless operations and client satisfaction.

Overview

18
18
years of professional experience

Work History

Dispatch Supervisor

Amzack Inc.
Bath, Pennsylvania
01.2025 - Current
  • Supervised daily operations of dispatch team, ensuring timely deliveries.
  • Managed scheduling and workload distribution among dispatch personnel to optimize performance.
  • Implemented standard operating procedures for dispatch processes to improve efficiency.
  • Resolved delivery issues and addressed customer inquiries promptly and professionally.

Driver

Fastenal
Jessup, PA
05.2021 - 11.2024
  • Operated 26,000 lbs. box truck, ensuring efficient loading and unloading of freight.
  • Achieved 98% on-time delivery rate with 100% customer satisfaction over four years.
  • Maintained flawless driving record alongside clean drug screening results.
  • Complied with all DOT regulations and company requirements consistently.

DISPATCHER

D.D.M Medical Delivery Service LLC
New Hyde Park, NY
01.2012 - 05.2021
  • Assigned packages to drivers while tracking and managing all deliveries.
  • Maintained effective communication with drivers during deliveries and addressed patient issues promptly.
  • Ensured exceptional customer service through clear communication with patients, staff, and drivers.
  • Coordinated shuttle services between pharmacies to optimize workflow.

BOUNCER

All Season Security
New York, NY
05.2007 - 11.2011
  • Check identification at front door while controlling the crowd on the sidewalk.
  • Maintain crown control inside the lounge making sure no problems occur.
  • Ensure everyone leaves safely and clients who cannot drive get into a cab.

Education

MIDWOOD HIGH SCHOOL -

MIDWOOD HIGH SCHOOL
BROOKLYN, NY
01.2002

Skills

  • Safe driving skills
  • Time management
  • Multitasking
  • Customer service
  • Attention to detail
  • Communication skills
  • Equipment operation
  • Problem solving
  • Conflict resolution
  • Dispatcher monitoring
  • Route planning

References

References available upon request.

Timeline

Dispatch Supervisor

Amzack Inc.
01.2025 - Current

Driver

Fastenal
05.2021 - 11.2024

DISPATCHER

D.D.M Medical Delivery Service LLC
01.2012 - 05.2021

BOUNCER

All Season Security
05.2007 - 11.2011

MIDWOOD HIGH SCHOOL -

MIDWOOD HIGH SCHOOL

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