Jason Jokerst
Folsom,CA
Summary
Results-driven and accomplished professional with over 20 years of experience in business development, sales, and consulting across multiple industries. Proven ability to improve bottom-line results, maximize net margins, and increase customer satisfaction and retention through cost-effective methods. Possesses a strong finance background and extensive experience in strategic planning, leading and building sales teams, and utilizing technology to increase brand awareness and customer satisfaction. Highly adaptable with an innovative and analytical approach to all aspects of business, and a deep engagement in industry standards and change. Passion for building with fast-growing entrepreneurial experience amplifying and enhancing products and services to deliver solutions to internal and external client and agency partners. Combines broad industry knowledge, communication, analytical abilities and sales expertise to grow products and services. Brings years of executive background developing and executing strategies to deliver business results.
Overview
19
19
years of professional experience
Work History
Business Partner
Barrett Business Services, Inc
06.2018 - 04.2022
- Led a multi-million dollar business unit that consulted on a broad range of organizational issues, advised business owners on best practices, and positively impacted client and BBSI initiatives and profitability
- Designed and implemented tools that enabled clients to achieve their short and long term objectives in their operation, collaborated, educated, advised, and influenced them on matters involving organization development, employee engagement, change management, performance management, and employee relations.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Developed work plans, gathered and synthesized data, led analyses and implemented recommendations to define, structure and execute strategic and operational initiatives.
- Identified opportunities to use technology and automation to enhance communication between teams and achieve business success.
Managing Partner
Property Maintenance Company, Inc.
11.2012 - 06.2018
- Oversaw all business operations servicing large property management clients across the west coast
- Developed a strategic growth plan focused on targeting new customers, increasing customer acquisition by roughly 20% per year, and refining pricing strategies to maximize labor efficiency and control on a per-project basis
- Grew business to one of the largest maintenance contractors in Northern California
- Increased efficiency through the utilization of technology, organization, and timely communication
- Developed systems to increase staff performance, service presentation, and quality service, and added complementary services to increase revenue and customer satisfaction per project
- Managed a 25 person workforce, including hiring, training, scheduling, and performance assessment, and managed all client relations, including bidding, pricing, invoicing, and dispute resolution
- Quality
- Increased revenue by 55% with successful promotional strategies and reductions in costs.
- Minimized risk exposure through careful advice on business operations and strategic plans.
Franchise Owner
Quality Tune-Up
04.2016 - 02.2018
- Successfully turned around a previously unfavorable image of the location to an exceptional operation with superior customer service, improved presentation, competitive pricing, and timely service
- Analyzed and identified several areas of opportunities within PNL’s to increase net margin, implemented several value propositions to increase customer conversion, developed a successful social media campaign to increase customer engagement and confidence, brand awareness, and buy call to actions
- Maximized profits through pricing strategies, developed a pricing matrix used to retain proper margins within labor and materials costs, and created a value-focused sales methodology
- Developed a program to aid individuals in the community struggling with homelessness.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Expanded business 35% by hiring and training staff, finding new locations and marketing franchises to local consumers.
Regional Developer/ Chief Strategy Officer
Nutty J’s Nut Shack
03.2003 - 05.2014
- Expanded from 1 location to 7 locations across California through the development of a franchise system
- Oversaw and managed franchise locations, including location procurement, franchisee training, efficient inventory practice, adherence to franchise guidelines, and quality control
- Developed and maintained key strategic partnerships with major sports teams within the NFL, NBA, and MLB
- Designed a franchise operations manual, all details of the Franchise Disclosure Document, and negotiated legal terms for business offering
- Procured and managed leads through tradeshows, website design, and other marketing tools, and developed a customized CRM system to organize all lead interactions from initial contact to sale finalization.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Formulated and executed strategic initiatives to improve product offerings.
Education
Bachelor of Science - Economics
San Diego State University
San Diego, CAAssociate of Arts - General Studies
Shasta College
Redding, CASkills
- Strategic planning and execution
- Sales team leadership and development
- Innovative technology utilization for brand awareness and customer satisfaction
- Analytical and data-driven decision-making skills
- In-depth knowledge of industry standards and emerging trends
- Strong financial and risk modeling skills
- Organizational behavior approach to staff management
- Optimization of sales methodologies across industries
- Strategic Vision
- Market and Competitive Analysis
- Goals and Performance
Accomplishments
- Featured in Inc. Magazine June, 2002
- Featured in Entrepreneur Magazine August, 2003
- Featured in USA Today February, 2003
Timeline
Business Partner
Barrett Business Services, Inc
06.2018 - 04.2022
Franchise Owner
Quality Tune-Up
04.2016 - 02.2018
Managing Partner
Property Maintenance Company, Inc.
11.2012 - 06.2018
Regional Developer/ Chief Strategy Officer
Nutty J’s Nut Shack
03.2003 - 05.2014
Bachelor of Science - Economics
San Diego State University
Associate of Arts - General Studies
Shasta College
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