Dynamic Automotive District Manager with expertise in retail management, sales forecasting, and team training. Proven track record of enhancing customer service and operational efficiency across multiple locations.
Overview
13
13
years of professional experience
Work History
Automotive District Manager
Apollo Retail Specialists
Brandon
04.2024 - Current
Managed retail operations across multiple locations for a leading retail service provider.
Trained and developed staff to enhance customer service and operational efficiency.
Implemented merchandising strategies to improve store presentation and brand visibility.
Monitored sales performance and identified areas for operational improvement.
Conducted regular site visits to evaluate compliance with company standards and policies.
Led team meetings to communicate goals, expectations, and best practices effectively.
Store Manager
GP Mobile
Saint Petersburg
01.2020 - 03.2024
Managed daily store operations and ensured high standards of customer service.
Trained and supervised staff to enhance team performance and productivity.
Oversaw inventory management, including ordering and stock replenishment processes.
Implemented visual merchandising strategies to improve product presentation and appeal.
Conducted regular staff meetings to communicate goals and expectations effectively.
Resolved customer complaints and inquiries to maintain satisfaction and loyalty.
Analyzed sales data to inform merchandising decisions and marketing strategies.
Recruited, trained and supervised new employees.
Store Manager
Cash America
Saint Petersburg
07.2016 - 08.2019
Managed daily store operations and ensured high standards of customer service.
Managed daily banking activities such as deposits and withdrawals.
Updated and maintained store signage and displays.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Created weekly work schedules for store personnel.
Resolved customer complaints in a timely manner.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Retail Sales Associate
AT&T Wireless
Bradenton
10.2012 - 07.2016
Assisted customers with product selections and inquiries.
Maintained organized and visually appealing merchandise displays.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to achieve sales goals.
Handled inventory management, including stock replenishment and audits.
Educated customers on product features and promotions.
Trained new staff on store policies and procedures.