Jason Jourden

Lead Developer, Publisher & Community Manager | Solo Indie Studio | [Year] – Present Project: Null Horizon

• Full-Cycle PC Development: Designed, programmed, and published Null Horizon, a comprehensive PC sci-fi space game, successfully executing the roadmap from Early Access launch to a feature-complete 1.0 release.
• Customer Support Excellence: Served as the dedicated customer support lead and sole community manager for a global player base. Triaged and resolved complex technical support tickets, maintained high player retention, and directly integrated user feedback into ongoing development cycles.
• PC Hardware Optimization: Spearheaded broad PC hardware compatibility initiatives, drawing on deep PC mastery to resolve complex controller mapping variations, audio hardware routing, and performance optimization across diverse computer builds.
• Public Relations & Communication: Authored transparent, detailed patch notes and community updates, establishing strong brand trust and effectively guiding players through beta testing branches and new feature rollouts.
• Multiplayer Engineering: Architected and deployed a dedicated multiplayer beta branch, implementing robust player-to-player trading economies and multiplayer synchronization.
• UI/UX & Customization: Engineered comprehensive quality-of-life systems, including dynamic key rebinding frameworks and custom ship skin pipelines to enhance player expression.
• Commercial Strategy: Directed storefront presence and monetization, strategically configuring custom discount events and coordinating participation in major platform promotional sales.