Jason Judd
Kearney,MO
Summary
Senior Operations Manager with 3 years of experience building business goals and facilitating achievement. Collaborative leader leveraging employee talent and encouraging autonomy. Revenue-driven budget manager meeting quarterly and annual targets with ease. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Reputable Technician with 7 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.. Started from the bottom of company, worked my way up to lead tech. became the aftertreatment specialist. the went to future leaders program, then off to climbing the ladder from operations manager to SR operations manager. Under Ground Storage Tank A/B operator in the state of Kansas and Missouri.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sr Operations Manager
Ryder Transportation
Lenexa, KS
12.2020 - Current
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Ensured compliance with safety regulations and company policies and procedures.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
- Created reports on key performance indicators to track progress against objectives.
- Advised senior leadership on potential changes or modifications needed for current processes and procedures.
- Assigned tasks to staff members based on their skill sets and availability.
- Resolved conflicts between employees in a timely manner.
- Reviewed financial statements regularly to ensure budget targets are met.
- Implemented cost reduction measures without compromising quality standards.
- Provided guidance, support, and mentorship to junior team members.
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Provided strategic recommendations to supervisors regarding new or modified company practices.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored progress by establishing plans, budgets and measuring results.
- Structured HR consulting services to support clients during organizational developments and changes.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed and implemented environmental programs to ensure compliance with state and federal regulations.
- Maintained records of hazardous waste management and disposal activities.
- Conducted regular inspections of site operations to ensure safety standards were met.
- Collaborated with local government agencies to obtain necessary permits for facility operations.
Technician
Ryder Transportation
Springfield , MO
06.2014 - 12.2020
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Replaced defective components or parts as needed.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Operated specialized diagnostic tools used to identify system faults.
- Analyzed data collected during testing to determine root cause of failure.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Negotiated with vendors and suppliers to source replacement parts.
Store Manager
Kentucky Fried Chicken
Ozark, MO
10.2011 - 11.2013
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
Constructi
Baker Brothers Installations
Marietta, GA
01.2008 - 02.2011
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Installed formwork for concrete structures according to specifications.
- Lifted heavy objects into place with cranes or hoists.
- Inspected work areas for safety issues before beginning any task.
USMC
United States Marine Corps
Havelock, NC
10.1999 - 10.2003
- CH46 mechanic, worked on airframes and Hydraulic systems.
- over seas deployment
- 11 letters of accommodation
Education
Associate of Applied Science -
Vatterott College - Joplin
Springfield, MO05-2015
Skills
- Strategic Planning
- Goal Attainment
- Forecasting
- Business Planning
- Procedure Optimization
- Distribution Management
- Facility Management
- Operational Excellence
- Transportation Management
- Budget Administration
- Productivity Improvement
- Operations Management
- Safety Management
- Technology Integration
- Standard Operating Procedures
- Workforce Planning
Accomplishments
- Future leaders 2020 graduate.
- Pm % each year was at or above goal, sub shop report was improved at each location i managed.
- increased customer experience at each location. increased the flow of trucks in shop workload
Certification
- Kansas and Missouri Under Ground Storage Tank A/B operator good until 7/2027
Affiliations
- Out Going Family man, Wife and Kids are my world
- Dirt bikes and sand dunes as a hobby
- Outdoors activities like hiking and walks.
- Active in our church and community.
- Enjoys watching Football with the boy..
Timeline
Sr Operations Manager
Ryder Transportation
12.2020 - Current
Technician
Ryder Transportation
06.2014 - 12.2020
Store Manager
Kentucky Fried Chicken
10.2011 - 11.2013
Constructi
Baker Brothers Installations
01.2008 - 02.2011
USMC
United States Marine Corps
10.1999 - 10.2003
Associate of Applied Science -
Vatterott College - Joplin