Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason Kasulke

Littleton,CO

Summary

Dynamic and results-driven professional with extensive experience in hospitality management at Lakewood Country Club. Proven track record in enhancing member satisfaction through effective team leadership and analytical decision-making. Skilled in inventory management and conflict resolution, consistently optimizing operations to exceed expectations and foster loyalty.

Knowledgeable industry professional with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Men's Locker Room Manager

Lakewood Country Club
02.2017 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced member satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Food & Beverage Supervisor

Cherry Hills Country Club
10.2015 - 12.2016
  • Enhanced member satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Demonstrated adaptability by effectively adjusting to sudden changes in member volume or staffing levels while maintaining exceptional service quality.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed members expectations.
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.

Banquet Captain

The Party Staff
10.2014 - 04.2015
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
  • Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.

Bar Manager

The Village Pub
02.2006 - 08.2014
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Strategized plans to increase bar revenue through innovative gaming promotions, and customer-focused events.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and gaming strategies.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Boosted customer satisfaction by implementing innovative gaming promotions.

Education

Business Administration

Fullerton College
Fullerton, CA

Skills

  • Client support

  • Effective team leadership

  • Effective time management

  • Analytical decision-making

Certification

Tips Certified

Timeline

Men's Locker Room Manager

Lakewood Country Club
02.2017 - Current

Food & Beverage Supervisor

Cherry Hills Country Club
10.2015 - 12.2016

Banquet Captain

The Party Staff
10.2014 - 04.2015

Bar Manager

The Village Pub
02.2006 - 08.2014

Business Administration

Fullerton College

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Jason Kasulke