Jason Keithley
Akron,OH
Summary
Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. SERV safe certified. Experienced General and Assistant General Manager with over 15 years of experience in Hospitality industry . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
12
12
years of professional experience
Work History
Assistant Restaurant Manager
Bob Evans Restaurant
Akron, OH
11.2022 - 02.2024
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Ensured compliance with health department regulations by maintaining clean and safe dining environment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed team of up to 15-20 restaurant staff, maintaining exceptional customer service and quality standards.
Server/Bartender
O'Charley's
Cuyahoga Falls, OH
09.2021 - 11.2022
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Processed orders and sent to kitchen employees for preparation.
- Supported needs of 8-12- person wait staff who attended to specific needs of countless customers daily for dine in restaurant with social relevancy and intentionality.
Restaurant General Manager
Sharis Of Garden City 204
Boise, ID
08.2012 - 02.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Accurately completed end-of-day financial tasks worth over $3-5,000 of cash and card transactions daily.
- Controlled food costs and managed inventory.
Education
Associate of Arts - Business Administration And Management
Treasure Valley Community College
Ontario, ORHigh School Diploma -
Middleton High School
Middleton, ID5 1998
Skills
- Recipes and menu planning
- High-volume dining
- Sanitizing understanding
- Inventory controls
- Food plating and presentation
- Kitchen staff coordination
- Budgeting
- Food production management
- Recruitment
- Staff Management
- Administrative support
- Documentation
- Operations management
- Scheduling
- Time management
- Recordkeeping
- Inventory Management
- Team building
- Quality Assurance
- Project Management
- Customer Service
- Customer retention
- Cash management
- Training
- Regulatory Compliance
Timeline
Assistant Restaurant Manager
Bob Evans Restaurant
11.2022 - 02.2024
Server/Bartender
O'Charley's
09.2021 - 11.2022
Restaurant General Manager
Sharis Of Garden City 204
08.2012 - 02.2021
Associate of Arts - Business Administration And Management
Treasure Valley Community College
High School Diploma -
Middleton High School