Jason Kilbourne
Elyria
Summary
I bring 27 years of customer service at united airlines as a baggage handler, where i handled a fast-paced environment and guest interactions daily. More recently, I've added two years of logistical experience as a semi-truck Driver, sharpening my attention to detail and schedule management. I'm eager to bring the customer- first focus and reliability to the Marriott team.
Overview
31
31
years of professional experience
Work History
OTR Commercial Truck Driver
Usxpress
Chattanooga, TN
05.2024 - 02.2026
- Ensure Timely Deliveries, with a strong focus on detail, maintaining concentration and care even over long hours and distances- reflecting Dedication and precision. Just as i would ensure guest needs are met with care.
Customer Service /ramp Service Man
United Airlines
Cleveland, Ohio
12.1994 - 04.2024
- Responsible for the loading and unloading of United's aircraft, while ensuring FAA compliance and repositioning Aircraft for Departure, all with a focus on care and professionalism. Infrequent direct passenger interactions were handled with a personable, reassuring approach, mirroring the same responsibility and guest focus I'll bring to the front desk.
Education
High School Diploma -
John Marshall Highschool
Cleveland, OH06-1994
Skills
- Personable, friendly, and positive I genuinely enjoy making people feel at ease, comfortable, and welcoming
- Proactive and reliable, I take pride in arriving early to ensure I'm prepared and ready to assist, creating a smooth start to every shift
Timeline
OTR Commercial Truck Driver
Usxpress
05.2024 - 02.2026
Customer Service /ramp Service Man
United Airlines
12.1994 - 04.2024
High School Diploma -
John Marshall Highschool