Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jason Kim

Orlando,FL

Summary

Motivated business professional bringing outstanding entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Results-driven business owner with forward-thinking approach centered on company success and competitive growth. Customer-focused leader with proven sales skill, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry to close deals with future clients.

Overview

6
6
years of professional experience

Work History

Online Business Owner

Self Employed
10.2022 - Current
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Corresponded with online customers to address questions or complaints about products, policies, etc.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.

Automotive Mechanic

Self Employed
01.2019 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Changed vehicle oil and replaced filter.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Test drove vehicles to determine problems and test repairs.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
  • Assessed vehicle maintenance status and completed needed service.
  • Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Read and followed technical documentation to complete accurate repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Measured depth of current tire tread and educated customers about dangers of low tread.

Server Assistant

Pho Today
01.2018 - 03.2019
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Assisted with dining room set up prior to and after service period.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Arranged furniture and supplies to support seamless special events, buffets and banquets.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Provided attentive service and proactively assessed guest needs.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Assisted wait staff with timely food delivery and guest requests.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Engaged in suggestive selling and other sales techniques.

Education

Associate of Arts - Criminal Justice

Valencia College
Orlando, FL
07.2025

Skills

  • Customer Relationship
  • Negotiation and Persuasion
  • Profit Margins
  • Performance Improvement
  • Cost Analysis and Savings
  • Office Systems Management
  • Business Marketing
  • Issue Resolution
  • Outreach Initiatives
  • Trend Analysis

Languages

English
Native or Bilingual
Korean
Full Professional

Timeline

Online Business Owner

Self Employed
10.2022 - Current

Automotive Mechanic

Self Employed
01.2019 - Current

Server Assistant

Pho Today
01.2018 - 03.2019

Associate of Arts - Criminal Justice

Valencia College

Similar Profiles

CREATE PROFILE
Jason Kim