JASON KIMBRO
PHENIX CITY,AL
Summary
Proven leader and effective trainer at McDonald's Restaurant, I excel in customer service and cash handling accuracy, enhancing customer satisfaction and financial integrity. My expertise includes mentoring teams for peak performance and streamlining operations, significantly boosting efficiency and workplace morale. Skilled in both interpersonal communication and meticulous financial management, I drive success and loyalty. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
10
10
years of professional experience
Work History
Key Holder
Advanced Auto Parts
10.2020 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Crew Trainer
McDonald's Restaurant
10.2014 - 04.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Russell County High School
Seale, AL05-2014
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
Timeline
Key Holder
Advanced Auto Parts
10.2020 - Current
Crew Trainer
McDonald's Restaurant
10.2014 - 04.2020
High School Diploma -
Russell County High School