Computer building and maintenance
Jason Kirkpatrick
Bartender
ANNAPOLIS,MD
Summary
- Professional level customer service
- Task oriented leadership and team work
- Maximizing business in high volume/ high stress environments
- Smoothly handle all bar tasks while serving customer needs and achieving profit targets.
- Trained in wide range of beers, liquor options and popular cocktails.
- Offering current Maryland TIPS certification, 5+ years of experience monitoring guests, and maintaining safe environments.
- Dependable service industry and knowledge about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches.
- Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments.
- Independently solve routine customer issues to promote repeat business
Overview
5
5
years of professional experience
Work History
Bartender
Federal House Bar And Grille
Annapolis, MD
03.2019 - 12.2020
- Dynamic industry response related to COVID-19.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Server
Gordon Biersch Brewery Restaurant Group Inc.
Annapolis, MD
08.2018 - 03.2019
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Education
Bachelor of Science (B.S - Political Science
University Of Idaho
Moscow, ID 07.2011 - 05.2015
Skills
Native fluency in English
undefinedAccomplishments
- Efficient professional with 5+ years of experience and a proven knowledge of customer satisfaction, quality control, and hospitality management.
- Aiming to leverage my experience and love of literature to successfully transition as a Language Assistant.
Certification
Maryland TIPS Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Avid reader: deep appreciation of language, communication and the art of storytelling
Stand up comedy
Timeline
Bartender
Federal House Bar And Grille
03.2019 - 12.2020
Server
Gordon Biersch Brewery Restaurant Group Inc.
08.2018 - 03.2019
Bachelor of Science (B.S - Political Science
University Of Idaho
07.2011 - 05.2015
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