Jason Kite
Logansport,IN
Summary
Dynamic and dependable professional with a proven track record at Oreilly Auto Parts, excelling in customer service and inventory management. Recognized for enhancing product visibility and fostering teamwork, I leverage strong problem-solving skills and attention to detail to drive operational efficiency and elevate customer satisfaction.
Overview
7
7
years of professional experience
Work History
Self Employeed
The Red Barn In Anoka
09.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Manager
Oreilly Auto Pats
10.2024 - 05.2025
- Supported daily operations by managing inventory and ensuring product availability.
- Assisted in training new team members on customer service protocols and operational systems.
- Implemented store layout changes to enhance product visibility and improve customer experience.
- Monitored sales trends to identify opportunities for improving stock levels and promotions.
- Collaborated with senior management to execute promotional events and marketing strategies.
- Resolved customer inquiries effectively, fostering positive relationships and enhancing satisfaction.
- Maintained accurate records of transactions and inventory levels using point-of-sale systems.
- Contributed to team meetings, providing insights on process improvements and operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Maintenance and Repair Technician
Logansport State Hospital
09.2023 - 05.2024
- Conducted routine inspections to identify maintenance needs and ensure equipment reliability
- Assisted in troubleshooting mechanical issues, enhancing operational efficiency
- Utilized hand tools and diagnostic equipment for repairs and maintenance tasks
- Followed safety protocols while performing repairs to maintain workplace safety standards
- Collaborated with team members to complete maintenance projects on schedule
- Documented repair processes and maintenance activities for compliance and record-keeping
- Supported inventory management by tracking tools and parts availability
- Adapted quickly to new systems and procedures to improve service delivery
- Elevated employee productivity with prompt resolution of reported issues related to office equipment such as printers, computers, and lighting systems.
- Facilitated smooth facility operations by coordinating with team members to schedule maintenance tasks during periods of minimal disruption.
- Maintained a well-organized work area, contributing to a safe and efficient workspace for the entire maintenance team.
- Upheld compliance with industry regulations through diligent adherence to safety guidelines during all maintenance activities.
- Collaborated closely with team members to identify, diagnose, and resolve complex mechanical issues.
- Improved equipment reliability by conducting regular maintenance and repairs on machinery.
- Optimized building functionality by performing regular preventive maintenance on plumbing and electrical systems.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
Retail Service Specialist
Oreilly Auto Parts
10.2022 - 06.2023
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Collaborated with team members to execute promotional campaigns, enhancing product visibility.
- Utilized point-of-sale systems to process transactions accurately and swiftly.
- Monitored sales floor activities to ensure compliance with company policies and standards.
- Contributed to store cleanliness and merchandising standards, improving overall shopping experience.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Protected products from damage by using proper packaging and bagging techniques.
- Contributed to positive teamwork dynamics by pitching in whenever needed, supporting colleagues during busy periods or staff shortages.
Education
High School Diploma -
Logansport High School
Logansport, IN06-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Critical thinking
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Assistant Manager
Oreilly Auto Pats
10.2024 - 05.2025
Maintenance and Repair Technician
Logansport State Hospital
09.2023 - 05.2024
Retail Service Specialist
Oreilly Auto Parts
10.2022 - 06.2023
Self Employeed
The Red Barn In Anoka
09.2018 - Current
High School Diploma -
Logansport High School