Jason Ko
Azusa,CA
Summary
Effective Student committed to learning, developing skills in product design and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Food Delivery Driver
Postmates
Los Angeles, CA
06.2018 - 08.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
Sales Associate
US Polo
Glendale, CA
07.2018 - 08.2019
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Answered customer questions about sizing, accessories and merchandise care.
Education
No Degree - Architecture
Savannah College of Art And Design
Savannah, GABBA - Industrial And Product Design
Otis College of Art And Design
Los Angeles, CA05.2024
High School Diploma -
La Canada High School
La Caã±ada Flintridge, CA05.2018
Skills
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Figma
- Sewing
- Woodworking
- Clean Driving Record
- Communication and Interpersonal Skills
- Order Fulfillment
- Cash Handling
- Problem Solving
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
Timeline
Sales Associate
US Polo
07.2018 - 08.2019
Food Delivery Driver
Postmates
06.2018 - 08.2021
No Degree - Architecture
Savannah College of Art And Design
BBA - Industrial And Product Design
Otis College of Art And Design
High School Diploma -
La Canada High School
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