Jason Kruger
Sanborn
Summary
Dynamic auto mechanic with a proven track record at Don's Repair Service, excelling in diagnosing and repairing complex automotive issues. Known for exceptional customer service and clear communication, I consistently enhance vehicle performance while maintaining a safe and organized workspace. Dependable and detail-oriented, I ensure timely repairs that exceed quality standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Delivery Driver
Jimmy Johns Restaurant
08.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Auto Mechanic
Don's Repair Service
07.2017 - 10.2020
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Reduced downtime for customers by completing most repair tasks within specified time estimates.
- Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
- Updated job knowledge by participating in educational opportunities and reading technical publications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Auto Mechanic
Advantage CDJR
05.2013 - 07.2017
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
- Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
- Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
- Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Auto Mechanic
Ron Drenkow Motors
01.1996 - 05.2013
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
- Contained costs by using warranty and evaluating service and parts options.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed vehicle data using advanced diagnostic equipment.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Updated job knowledge by participating in educational opportunities and reading technical publications.
Education
Associate of Applied Science -
Northwest Iowa Community College
Sheldon, IA07-1997
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Clean driving record
- Clear communication
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
Timeline
Delivery Driver
Jimmy Johns Restaurant
08.2024 - Current
Auto Mechanic
Don's Repair Service
07.2017 - 10.2020
Auto Mechanic
Advantage CDJR
05.2013 - 07.2017
Auto Mechanic
Ron Drenkow Motors
01.1996 - 05.2013
Associate of Applied Science -
Northwest Iowa Community College
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