Jason Kuna
Plains,PA
Summary
With a proven track record at Shoemaker Avenue Animal Hospital, I excel in operations management and problem-solving, enhancing team leadership and customer service. My experience spans HVAC systems, firefighting, and diesel mechanics, significantly improving performance outcomes and operational efficiency. My approach combines strong analytical skills with effective team collaboration, driving success and innovation.
Overview
20
20
years of professional experience
Work History
Operations Manager
Shoemaker Avenue Animal Hospital
02.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
HVAC Technician
Usavage Plumbing
06.2007 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Traveled to job sites for both scheduled and emergency appointments.
Volunteer Firefighter
Hughestown Hose Co
03.2005 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
- Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
- Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
- Increased public awareness about fire safety through participation in community events and media interviews.
- Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
Diesel Mechanic
Trugreen LLC
03.2011 - 01.2014
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
Education
High School Diploma -
Pittston Area
5 Stout Street Yatesville PA06-1998
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to Operations Manager after 1 year with the company.
Timeline
Operations Manager
Shoemaker Avenue Animal Hospital
02.2014 - Current
Diesel Mechanic
Trugreen LLC
03.2011 - 01.2014
HVAC Technician
Usavage Plumbing
06.2007 - Current
Volunteer Firefighter
Hughestown Hose Co
03.2005 - Current
High School Diploma -
Pittston Area
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