Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Jason Laidlaw

Jason Laidlaw

Dallas,TX

Summary

Network Administrator with extensive experience in designing, implementing, and troubleshooting network systems. Expertise in network security and efficiency, utilizing a range of networking technologies and tools. Proven track record of leading projects that enhance network performance. Focus on proactive maintenance and upgrades to reduce downtime and improve operational effectiveness.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Network Administrator

Janus Research Group
Fort Bliss, TX
01.2023 - Current
  • Created detailed documentation of all configurations, processes and procedures related to the network environment.
  • Analyzed network traffic patterns to identify potential problems or areas for improvement.
  • Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.
  • Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
  • Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.
  • Coordinated with third-party providers on installation projects or service agreements.

Linux System Engineer

SAIC
Kansas City, MO
11.2021 - 01.2023
  • Created user accounts and managed permissions on the file system level for multiple users.
  • Developed scripts to automate various system administration tasks.
  • Deployed software packages using package managers such as apt-get or yum repositories.
  • Investigated server logs to identify potential problems or suspicious activity.
  • Configured network services such as DNS, DHCP, NFS, FTP, SSH and web servers.
  • Performed regular maintenance tasks such as patching, security updates, log reviews, backups.

System Administrator

U.S. Army Active Duty
Fort Bliss, TX
06.2020 - 10.2021
  • Installed, tested and evaluated new systems, applications and patches.
  • Collaborated with other teams to develop solutions for various projects.
  • Consulted users to determine areas in need of improvement.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Diagnosed, troubleshot and resolved hardware and system problems.

TAC Engineer

Network Runners
Kansas City, MO
04.2016 - 06.2020
  • Developed detailed documentation on TAC processes, procedures and best practices.
  • Monitored system performance and identified potential areas of improvement.
  • Resolved escalated service requests from customers within agreed timeframes.
  • Performed root cause analysis for various TAC problems.
  • Provided technical support during emergency situations involving TAC equipment.
  • Provided after-hours support to ensure 24/7 system availability and customer satisfaction.

System Administrator

Payless
Topeka, KS
07.2015 - 03.2016
  • Deployed operating systems upgrades and security patching in accordance with IT policies.
  • Resolved complex technical problems within established service level agreements.
  • Installed, tested and evaluated new systems, applications and patches.
  • Participated in the planning and execution of IT infrastructure projects, meeting deadlines and budget requirements.
  • Analyzed and reported on system logs to detect and troubleshoot potential issues before they impact operations.

Education

Associate of Applied Science - Information Technology Networking

Johnson County Community College
Overland Park, KS
12-2014

Skills

  • Network configuration and management
  • Firewall and security protocols
  • Network troubleshooting and analysis
  • System monitoring and documentation
  • Script development and technical support
  • Active directory administration
  • VoIP and virtualization technologies
  • Linux administration and data backup
  • VPN configuration

Certification

  • Actively maintaining certifications for Cisco CCNA and CompTIA Security+ Network+ and Linux+ .

Accomplishments

  • Retired U.S. Army Enlisted Signal Solider
  • Active member with USA Cycling holding a Cat2 license

Timeline

Network Administrator

Janus Research Group
01.2023 - Current

Linux System Engineer

SAIC
11.2021 - 01.2023

System Administrator

U.S. Army Active Duty
06.2020 - 10.2021

TAC Engineer

Network Runners
04.2016 - 06.2020

System Administrator

Payless
07.2015 - 03.2016

Associate of Applied Science - Information Technology Networking

Johnson County Community College
Jason Laidlaw
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