Jason Lambert
Fate,TX
Summary
Experienced hospitality professional with a proven track record in high-energy environments. Skilled in delivering memorable guest experiences and maintaining a well-organized bar area. Reliable team player who excels at adapting to changing needs and showcasing exceptional customer interaction and satisfaction skills.
Overview
16
16
years of professional experience
Work History
Bartender
Ocean Prime
11.2016 - 10.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Banquet Server
Morton's Steakhouse
06.2014 - 11.2021
- Managed a team of servers to ensure timely food delivery and proper table settings for all banquets.
- Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.
- Coordinated with event planners and clients, ensuring smooth event execution and meeting expectations.
- Trained new staff members on proper serving techniques, company policies, and customer service standards.
Front of House Manager
Bella Luna Cafe
11.2008 - 06.2014
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Encouraged cooperation and mutual respect within the team to align with company goals.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
Education
Kinesiology
Wichita State University
Wichita, KSSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Hospitality service expertise
Timeline
Bartender
Ocean Prime
11.2016 - 10.2024
Head Banquet Server
Morton's Steakhouse
06.2014 - 11.2021
Front of House Manager
Bella Luna Cafe
11.2008 - 06.2014
Kinesiology
Wichita State University