Jason Lancaster
Sioux Falls,SD
Summary
Knowledgeable Manager with over 25 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
19
19
years of professional experience
Work History
Director of Operations
Summit Utility Services LLC
Sioux Falls, SD
08.2015 - 05.2024
- Managed day-to-day operations of a large staff of field technicians, managers, supervisors and office staff in multiple states.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Ensured compliance with applicable state dig laws, regulations, industry standards.
- Worked with management team to develop operational goals aligned with business strategy.
- Assisted with development and implementation of Nulca certified training program.
State Manager
ELM Locating & Utility Services
Peoria, IL
06.2011 - 08.2015
- Managed state-level budgeting and financial operations.
- Reviewed performance metrics on a regular basis to identify areas of improvement.
- Conducted interviews with potential candidates for open positions in the region.
- Ensured that all safety protocols were followed at each location.
- Maintained detailed records of inventory levels across all locations.
- Evaluated employee performance on an ongoing basis, providing feedback as needed.
- Delegated work to staff, setting priorities and goals.
Area Manager
ELM Locating & Utility Services
Peoria, IL
05.2005 - 06.2011
- Oversaw the recruitment process for new staff members including interviewing and training.
- Supervised 20-30 employees, ensuring optimal productivity.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Worked daily with field technicians on difficult locates and long projects.
- Completed damage reports in a timely manner
- Located and/or ran a route as needed.
- Ensured all employees adhered to the company best practices and safety protocol.
Education
High School Diploma -
Lead Deadwood High School
Lead, SD05-1990
Skills
- Risk Mitigation
- Leadership training
- Capital Spending
- Process Improvement
- Strategic Planning
- Operations Oversight
- Schedule Management
- Reliability
Timeline
Director of Operations
Summit Utility Services LLC
08.2015 - 05.2024
State Manager
ELM Locating & Utility Services
06.2011 - 08.2015
Area Manager
ELM Locating & Utility Services
05.2005 - 06.2011
High School Diploma -
Lead Deadwood High School
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